The Tiruchirapalli chapter of an urban sanitation support programme has stepped up to secure the health and livelihoods of sanitation workers and caretakers managing community and public toilets in the city.
Barely 30-40 per cent of the MSME units in industrial clusters in and around the pink city are functional, and working to less than half their capacity. Lack of any monetary relief is their main grievance.
Wedding photographers, musicians with small bands, local caterers and many others, who depend on events and social gatherings for their earnings, talk of the sufferings that COVID-19 has brought upon them.
As the world shifts increasingly online in the wake of the COVID-19 pandemic, civic technology can serve as a mechanism to distribute welfare, amplify citizen voices, and strengthen citizen-state relations.