CITIZEN JOURNALISM

Our collaborative model enables urban citizens to not just learn but also engage and contribute their insights and learning as citizen journalists. Across cities, there are remarkable initiatives of citizens, not just activists, Resident Welfare Association (RWA) members and lay volunteers becoming "active citizens" - getting involved in various civic projects from rejuvenating lakes to initiating waste segregation to auditing footpath infrastructure. This section documents their experiences, helping these “doers” share learnings and insights and amplifying citizen voice. We are grateful to Rohini Nilekani Philanthropies for part supporting the Civic Changemaking and Citizen Journalism Programme.

Bengaluru, the Silicon Valley of India, is home to a number of technology parks. Amongst the largest is Brookfield Ecoworld, located in Bellandur where employees from across the city work. Adarsh Palm Retreat (APR), meanwhile, is a fancy apartment and villa complex located adjacent to this tech park’s entrance. APR and Ecoworld are typical examples of the nexus that developed between office/commercial complexes and upscale housing for white collar workers during the Information Technology (IT) revolution in the city. It addressed a definite need among select sections of the population, but a closer look reveals the clear divide and inequities…

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Maharashtra, one of India’s most urbanised States, faces a transportation crisis that has snowballed into a public health, environmental, and economic challenge. With over half its population residing in urban areas, Maharashtra is home to 28 municipal corporations — the highest in the country. Cities like Mumbai and Pune are struggling with the relentless surge in vehicle ownership, which has led to traffic congestion, alarming pollution levels, and a steep rise in road crashes.  Despite these pressing concerns, many cities have pursued an approach focused on expanding road infrastructure, relying on flyovers and highways to absorb traffic overflow. However, experts…

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Mumbai is one of the most densely populated cities in the world and faces many challenges - from shrinking open spaces, rising pollution to serious climate change impact as a coastal city. We, at NAGAR, (NGO Alliance For Governance Advocacy Renewal), have been advocating and championing the cause of open spaces in Mumbai to ensure a better quality of life for all citizens for over two decades.  As assembly elections approach us, we would like to draw the attention of voters and candidates towards some of the pressing issues that need to be addressed urgently.  We hope that when the…

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In recent monsoons, as heavy rains battered Chennai, causing floods and damage, many residents grew frustrated with the government's emergency call centres. Calls often went unanswered or were handled by outsourced agents unfamiliar with local issues. As the president of the United Federation of Residents in Tambaram, I felt it was essential to address the growing concerns about emergency support during the rainy season. Anticipating a heavy downpour on October 17th and 18th this year, we launched our community helpline — just days before the rains started. The helpline, reachable at 044-35901040, is manned by a dedicated team of around…

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Mita (name changed) is here, there and everywhere, managing her shop alone in Salt Lake,  Kolkata as she juggles her spatula, pots, pans, paper plates, teacups, and  dish soap. In the midst of this apparent chaos, she does some deft mental arithmetic to calculate dues, and tells her customers, “The QR code is displayed there.” Mita is one among the wide cross section of the Indian population who have adopted United Payments Interface (UPI)—a real-time, cash-less and secure payment system. The National Payment Corporation of India (NPCI) introduced UPI in 2016 to facilitate inter-bank transactions for peer-to-peer, or individual-to-merchant transactions.…

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“Are we not 'ladki bahins' too?” wonder some women from migrant families of Chinchpada, Airoli in Thane. When the Mukhyamantri Majhi Ladki Bahin Yojana was launched, these low-income families hoped to benefit from the scheme, which promises women a monthly financial assistance of Rs 1,500 if their family’s annual income does not exceed Rs 2,50,000. This initiative seems like it would offer some relief to low-income migrant worker families in Chinchpada. However, it raises the question: who qualifies as a 'Ladki Bahin' (ladki bahin means dear sister)? A key barrier is the lack of essential documentation, such as Aadhaar cards,…

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Imagine leaving your hometown to find work in a new, unfamiliar city. After days and weeks of struggle, you finally land a construction job in the bustling metropolis. With every sunrise, you toil hard along with others like you —  with a mix of excitement and unease — so that you can make ends meet. The days turn into weeks, and you eat, sleep and work with the hope that you will visit home and be reunited with loved ones for the festival in the coming week. But, then suddenly, the dream is crushed, buried beneath the rubble. On October…

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Launched in 2022, the Tamil Nadu Urban Employment Scheme (TNUES) aims to provide employment opportunities to urban households through local public works at minimum wages. With this initiative, Tamil Nadu joined Kerala, Himachal Pradesh, Rajasthan, Odisha and Jharkhand, which were implementing similar programmes, essentially extending MGNREGA to urban areas. Economists and urban development scholars have advocated these programmes, especially post the COVID-19 pandemic, as an important social safety net for the livelihood security of urban informal workers. In Tamil Nadu and other states, such schemes highlight the need and demand for social security measures. Implementation through urban local bodies This article delves into the implementation of…

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In August/September this year, Chennai resident Rajiv attempted to update his name in the property tax records of his flat in Chromepet. The Tambaram City Municipal Corporation (TCMC) rejected his online application and asked him to file the papers offline. He was also told to pay Rs10,000 towards the charges for a name change. Finding this amount excessive, he brought the issue to the attention of the press. A local reporter investigated the matter and contacted the TCMC Commissioner, who allegedly disputed the high fees at first. However, after consulting officials, he later confirmed that such a fee is mandatory, per…

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Garudachar Palya is part of Mahadevapura constituency, with an area of 6.5 sq km, which includes four revenue villages — Garudachar Palya, Hoodi, Seegehalli, and Nallurahalli. These villages have stayed mostly the same, while the city has expanded around them with more organised development from the BDA. This mismatch has led to issues like narrow village lanes becoming crowded with traffic, as they’re now used as shortcuts to bypass main roads. Looking at population growth, between 2011 and 2024, the ward has seen an estimated increase of 62.24%. This rapid growth adds to the existing strain on infrastructure. Ward no…

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