For B Kanchana, who frequents Chennai Beach Station on the Rapid Transit System (MRTS), train travel in the morning is comfortable and safe. But the platform itself is in dire need of renovation, lacks signboards or announcements and makes her feel vulnerable, says the administrative professional. Like Kanchana, residents and daily commuters point out the severe neglect across MRTS stations. Safety concerns peaked after the recent death of 55-year-old V Vijaya, whose body was found in a disused room at Thirumayilai MRTS station in October, a stark reminder of the hazards lurking in these public spaces. In Part 1 of…

In September, Rabiya HM found herself dialling the railway police helpline, 139, during her 60-kilometre daily commute on Chennai's Mass Rapid Transit System (MRTS). "At Park Station, a stranger was keeping an eye on me, and when I boarded the ladies' compartment, he followed me onto the next compartment, kept staring, and got off at every station," says the 28-year-old IT employee. Her calls did not go through until Taramani and the mandated police personnel were absent for over an hour. Eventually, Rabiya’s co-passengers intervened and forced the man to deboard. Rabiya’s experience is an everyday reality rather than the…