Getting up early in the morning and picking up the Aavin milk packets delivered to our doorsteps or queuing up at milk booths are vignettes from everyday life that most long-time residents of Chennai have grown up with. But of late, the exercise of getting a regular supply of milk from the State-owned milk co-operative is riddled with obstacles. Many residents have been facing problems in renewing their monthly milk card subscriptions online. People who are well-versed in using smartphones and other digital devices may not have any major issues in renewing their cards online. But it is not the…
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