Articles by Shruti Gokarn

Shruti Gokarn is a Reporter for Citizen Matters. A former educator turned journalist, she writes on education, handicrafts, food, and travel among other things. Her other interests are crocheting, and reading.

There seems to be a perpetual water shortage in Mumbai, requiring the Brihanmumbai Municipal Corporation to continually seek new water sources. To fulfil Mumbai’s ever-growing demand for water, a new dam is in the pipeline. The State Wildlife Board has given their approval for the construction of the Gargai dam over 845 hectares of land in Palghar. The dam will provide 440 million litres of water per day (MLD). Environmentalists have expressed concern over the effects of this dam. This will lead to the displacement of 619 families. Moreover, 2.1 lakh trees will be cut to make way for the…

Read more

In its 2025-26 budget, the BMC declared that it would start levying water charges on unmetered properties. To this end they have already started a survey of properties to fix a rate for these water charges. But what does this mean for the people of Mumbai? Who will be affected by this? Here’s what you should know about the decision that the BMC has taken. What is an unmetered property? Any premises which does not have a meter to measure the consumption of water is called an unmetered property. Most unmetered properties are in Mumbai City (excluding the suburban districts).…

Read more

If you ask those who grew up in Mumbai in the 80s what they associate with Vihar Lake, most likely they will say the Humpty Dumpty statue and the annual school picnic on the lake’s banks. Vihar and six other artificial lakes, built over the past two centuries, still meet the majority of Mumbai’s water demand.According to the Brihanmumbai Municipal Corporation (BMC), which undertakes the humongous task of water provision to the city, its water supply system is the largest in Asia. BMC distributes around 4,000 million litres of water per day (MLD) to over three million Mumbaikars. Yet, many…

Read more

“It is something you will remember throughout your life,” says Archana Patney about the experience of making friends while riding the bus to school. She opted for the school bus for her older child, but not for her younger one. She is among the many parents in Mumbai who have to make this important decision come June every year. The Maharashtra Transport Department is set to introduce new regulations for school buses in the upcoming academic year, with a committee led by retired transport officer Jitendra Patil tasked with drafting these measures. This decision follows a series of crimes against…

Read more

On August 1, 2024, the Sion overbridge was closed for a two-year reconstruction project, disrupting traffic and daily commutes. The plan is to rebuild the century-old bridge — originally constructed across the railway tracks in 1912 — through a collaboration between the Central Railway and the BMC. However, to the dismay of citizens, the bridge has yet to be demolished. What are the reasons for this delay? Inconvenience to commuters The bridge connecting Sion East to Sion West serves as a vital link between Lal Bahadur Shastri (LBS) Marg, Dharavi, the Bandra Kurla Complex (BKC), and the Eastern Express Highway.…

Read more

In Part 1 of this series, we discussed how BEST’s wet-leased buses — owned and operated by private contractors — are rapidly replacing its own fleet. In Part 2, we explore how this model is impacting the quality of bus services.Last December, nine people were killed and another 37 injured in an accident involving a wet-leased electric bus in Kurla. According to the police, the driver had not been adequately trained before being moved to an automatic electric bus from manual, geared buses. Under the wet-leasing model, introduced to cut BEST’s costs, a contractor owns and operates the bus, and…

Read more

The Brihanmumbai Electric Supply and Transport Undertaking (BEST), considered Mumbai’s second-biggest public transport lifeline, is far from its glory days. The bus accident in Kurla last December that killed nine passengers has brought sharp scrutiny on its operations. The company is also battling losses and recurrent workers’ strikes, the latest one being a flash strike by drivers last week at Wadala depot. According to activists and the BEST Workers’ Union, the core problem is the wet-leasing model introduced in 2018, under which contractors own and operate buses on behalf of BEST. Since then, BEST has steeply reduced its own fleet,…

Read more

Air pollution is a silent epidemic killing people and chipping away at the quality of life the world over. “Not only long-term exposure, but short-term exposure to large quantities of particulate matter can cause an increase in mortality rate. Globally, the death rate due to air pollution is as high as 65 lakhs because of multiple causes, including pollution-related respiratory, cardiac and neuropsychiatric illnesses. Overall they are the outcomes of poor AQI,” explains Dr Snehal Jadhav, the Head of the Department of Respiratory Medicine at R. N Cooper Hospital, Mumbai. This is more than evident in a study published in…

Read more

Manvi Goyal, a PR professional, struggled to adapt to Mumbai's polluted air after living in the pristine hills of Kurseong, Darjeeling. “In two years, I have fallen ill several times,” she recounts. She suffers from breathing difficulties and constant dehydration despite drinking water. Manvi is one of many Mumbaikars affected by the city's worsening air quality. On December 30th, the BMC implemented certain sections of Stage IV of the Graded Response Action Plan (GRAP) in parts of Mumbai to improve air quality. Which GRAP IV measures did BMC implement?* Immediate stop to private and public construction in areas where the…

Read more

“Ek Akela Is Shehar MeinRaat Mein Aur Dopahar MeinAabodaana Dhoondta Hai Aashiyana Dhoondta Hai” (A single, solitary man seeks day and night for his fortune and a shelter in this city). These lines by Gulzar — sung in the rich, deep voice of Bhupinder for the movie Gharonda (1977) and mouthed by Amol Palekar wearing a haggard, defeated look on screen — resonate among many youngsters in Mumbai even today, as they look for a sanctuary in the city, a space they can call home. Mumbai, with its charm and promises of a better future, draws people from all over the…

Read more