Bengaluru is the IT hub of India, and most people here are becoming tech-savvy. Bengaluru is today a global name, and with the changing stature of the city, the Bengaluru Traffic Police (BTP) too is striving to do its best. Given the widespread use of technology, BTP has decided to use technology to serve citizens better. BTP frequently receives many complaints against auto drivers from the public—refusal to go on hire, demanding excess fare, misbehaving and other issues—through its various communication channels. In order to address citizens’ problems effectively, BTP has designed, developed and launched a mobile application called bSafe…
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