CITIZEN JOURNALISM

Our collaborative model enables urban citizens to not just learn but also engage and contribute their insights and learning as citizen journalists. Across cities, there are remarkable initiatives of citizens, not just activists, Resident Welfare Association (RWA) members and lay volunteers becoming "active citizens" - getting involved in various civic projects from rejuvenating lakes to initiating waste segregation to auditing footpath infrastructure. This section documents their experiences, helping these “doers” share learnings and insights and amplifying citizen voice. We are grateful to Rohini Nilekani Philanthropies for part supporting the Civic Changemaking and Citizen Journalism Programme.

Mita (name changed) is here, there and everywhere, managing her shop alone in Salt Lake,  Kolkata as she juggles her spatula, pots, pans, paper plates, teacups, and  dish soap. In the midst of this apparent chaos, she does some deft mental arithmetic to calculate dues, and tells her customers, “The QR code is displayed there.” Mita is one among the wide cross section of the Indian population who have adopted United Payments Interface (UPI)—a real-time, cash-less and secure payment system. The National Payment Corporation of India (NPCI) introduced UPI in 2016 to facilitate inter-bank transactions for peer-to-peer, or individual-to-merchant transactions.…

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“Are we not 'ladki bahins' too?” wonder some women from migrant families of Chinchpada, Airoli in Thane. When the Mukhyamantri Majhi Ladki Bahin Yojana was launched, these low-income families hoped to benefit from the scheme, which promises women a monthly financial assistance of Rs 1,500 if their family’s annual income does not exceed Rs 2,50,000. This initiative seems like it would offer some relief to low-income migrant worker families in Chinchpada. However, it raises the question: who qualifies as a 'Ladki Bahin' (ladki bahin means dear sister)? A key barrier is the lack of essential documentation, such as Aadhaar cards,…

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Imagine leaving your hometown to find work in a new, unfamiliar city. After days and weeks of struggle, you finally land a construction job in the bustling metropolis. With every sunrise, you toil hard along with others like you —  with a mix of excitement and unease — so that you can make ends meet. The days turn into weeks, and you eat, sleep and work with the hope that you will visit home and be reunited with loved ones for the festival in the coming week. But, then suddenly, the dream is crushed, buried beneath the rubble. On October…

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Launched in 2022, the Tamil Nadu Urban Employment Scheme (TNUES) aims to provide employment opportunities to urban households through local public works at minimum wages. With this initiative, Tamil Nadu joined Kerala, Himachal Pradesh, Rajasthan, Odisha and Jharkhand, which were implementing similar programmes, essentially extending MGNREGA to urban areas. Economists and urban development scholars have advocated these programmes, especially post the COVID-19 pandemic, as an important social safety net for the livelihood security of urban informal workers. In Tamil Nadu and other states, such schemes highlight the need and demand for social security measures. Implementation through urban local bodies This article delves into the implementation of…

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In August/September this year, Chennai resident Rajiv attempted to update his name in the property tax records of his flat in Chromepet. The Tambaram City Municipal Corporation (TCMC) rejected his online application and asked him to file the papers offline. He was also told to pay Rs10,000 towards the charges for a name change. Finding this amount excessive, he brought the issue to the attention of the press. A local reporter investigated the matter and contacted the TCMC Commissioner, who allegedly disputed the high fees at first. However, after consulting officials, he later confirmed that such a fee is mandatory, per…

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Garudachar Palya is part of Mahadevapura constituency, with an area of 6.5 sq km, which includes four revenue villages — Garudachar Palya, Hoodi, Seegehalli, and Nallurahalli. These villages have stayed mostly the same, while the city has expanded around them with more organised development from the BDA. This mismatch has led to issues like narrow village lanes becoming crowded with traffic, as they’re now used as shortcuts to bypass main roads. Looking at population growth, between 2011 and 2024, the ward has seen an estimated increase of 62.24%. This rapid growth adds to the existing strain on infrastructure. Ward no…

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Public open spaces in Indian cities are scarce, falling below the WHO (World Health Organisation) standard of 9 sq.m. per person. Traditionally, Indian streets have served as multifunctional spaces, accommodating various users and activities, and playing a vital role in daily life. For example, Marine Drive in Mumbai is a popular spot for joggers and fitness enthusiasts in the early mornings and transforms into a social hub during evenings where people gather to relax, watch the sunset, and enjoy street food.  While urban planning has historically looked at streets merely as routes for mobility, the Smart Cities Mission has shifted…

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"I haven't got my pension for four years. I don’t know why," says Jayanti, a woman with disabilities resettled at the Perumbakkam housing board site. Jayanti, originally from Thousand Lights, was evicted in 2017. Shortly after relocation, she stopped receiving her pension. With limited livelihood opportunities due to her disability and the loss of her husband, she is entirely dependent on the ₹1,500 from the National Social Assistance Programme (NSAP). The NSAP is a Central government-sponsored, non-contributory, income transfer scheme implemented by the Tamil Nadu Department of Revenue. It provides basic monetary support to the elderly, widowed, and persons with…

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According to a recent World Bank report, India presently accounts for a meagre 1.8% of the global forest cover. Even more concerning is the fact that an enormous ‘46,759 acres of forest-land have been sanctioned for mining’ across the country, over the course of the last five years, by the Ministry of Environment, Forest and Climate Change (MoEFCC) itself. According to many ace climate scientists and researchers, our planet has already hit “the tipping point”. In this backdrop, the people’s struggle to save Dwarka Forest, one of the last remaining natural forest lands in a choking capital city, is a…

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In part 1 of this series, our Bangalore Cat Squad (BCS) volunteer wrote about her experience caring for her first rescued kitten, Juno. In the second part, we will guide readers on how to foster cats, and the process of adoption and caring for cats with feline distemper/simian parvovirus (SPV).   Therapists often recommend animal companionship, and many people have asked for our help in this regard. Using expert insights, we have developed methods to assess, assist, and enable adoptions for those grappling with mental health issues. Witnessing lives revitalised and spirits uplifted by the profound affection of a small…

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