The Bombay Electricity Supply and Transport Undertaking (BEST), Mumbai’s public bus service, has been an integral part of the life of the city’s residents for a century, supporting its thriving economy. Until a decade ago, it was a source of pride and a model for other Indian cities. However, its decline is now evident, largely due to a lack of transparency in decision-making regarding its operation and revival. As an environmental activist advocating for sustainable cities and a lifelong BEST user, I find its current state deeply saddening. The Brihanmumbai Municipal Corporation (BMC) and BEST directly oversee the service's operations…

“It is something you will remember throughout your life,” says Archana Patney about the experience of making friends while riding the bus to school. She opted for the school bus for her older child, but not for her younger one. She is among the many parents in Mumbai who have to make this important decision come June every year. The Maharashtra Transport Department is set to introduce new regulations for school buses in the upcoming academic year, with a committee led by retired transport officer Jitendra Patil tasked with drafting these measures. This decision follows a series of crimes against…