The Bengaluru International Airport (BIA) has received a high rating in a survey carried out by the Airport Councils International (ACI), an international association of the world's airports. On a scale of five, BIA has received a score of 4.2 in the first quarter of 2010 alone.The 24/7 Airport Operations Control Center plays a crucial role in coordinating between various departments to ensure smooth operations. Pic courtesy: BIAL The survey is carried out by speaking to passengers every month of the year.Bengaluru International Airport Limited's (BIAL) Director (Operations) Hari Marar says that airports generally score around 3.5 in their first…
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