City: Chennai

A few months ago, our federation in South Chennai's Adyar area hosted a meeting with Urbaser Sumeet, the private garbage collection agency responsible for waste management in Besant Nagar, Adyar, and Thiruvanmiyur. This event was part of the Federation of Adyar Residents' Association's (FEDARA) regular catch-up meetings with the Urbaser team. It aimed to address residents’ feedback and get a clear understanding of the agency's challenges in garbage collection and segregation. The goal was to ensure that waste management continues to improve while fostering cooperation between the residents and the waste collection agency. Concerns about lack of source segregation The…

Lakshmipathi, a small-scale dairy farmer, has lived in Madambakkam for over 25 years. "Madambakkam’s name originates from cows, but the common grazing grounds around the lake have disappeared over time. Now, if we let the cattle roam the streets, corporation officials will impound them. It costs us ₹2,600 every time we retrieve them," he says. A government cattle grazing poromboke land converted into the urban forest near Madambakkam Lake. Pic: Shobana Radhakrishnan Cattle rearing is a vital livelihood for many in Madambakkam. "The area is home to around 3,000 cattle. The Madambakkam Lake and its surrounding land have historically served…

Malar, a widowed pensioner resettled to Perumbakkam by the State government, had to reapply for her benefits after they were discontinued due to her address change. Despite gathering the necessary documents and reapplying for the National Social Assistance Pension Scheme (NSAP), her application was rejected because the eligibility criteria had changed since she first enrolled. The NSAP, implemented by the Revenue Department, provides monetary support to elderly, differently-abled, and widowed individuals below the poverty line. Funds are allocated at the taluk level, and recipients must reside within the same jurisdiction to access benefits. The Revenue Department ensures that pensions are…

As the Convener of the Perambur Neighborhood Development Forum and an active citizen journalist, I have spent the past few years auditing the public infrastructure across the city. I have regularly shared the findings from my observations with the community through digital, social and print media. A few days ago, I visited the Vyasarpadi Jeeva Railway Station to conduct an on-the-spot audit on the state of its public infrastructure. Here is what I found:  Vyasarpadi Jeeva Railway Station. Pic: Raghukumar Choodamani. Lifts and foot overbridge The concrete steps on the existing foot overbridge, located on the platform, are dilapidated and…

"I have been interested in politics ever since I was a 10-year-old girl as my family has been part of DMK for generations," says Pavithra Nareshkumar, Councillor of Ward 43 in Chennai, speaking about her political journey. She spoke to Citizen Matters about the measures she has taken to address the civic issues in Ward 43 of Chennai, especially for flood mitigation and improving underground drainage systems in the ward. Ward 43 Name of Councillor: Pavithra Nareshkumar Party: DMK Age: Educational Qualification: Contact: 9445467043 / 8939536466 Pallavan Nagar slum, Nagooran Thottam, Thideer Nagar, Kasipuram, Pudhumanai Kuppam, Singaravelar slum and Chokkalingam…

“A democracy masterclass is brewing in North Chennai, where children are showing the way for the 200 ward councillors of the Greater Chennai Corporation,” says Charu Govindan, Founder and Convener at Voice of People. For around six years, her collective has advocated for Area Sabhas, which many councillors conveniently skip to avoid meeting the residents.  But Bala Sabhas, led by child councillors in North Chennai for over a year, are pushing for real change. They have prompted the installation of new street lights and barbed wire fencing at a local GCC school in Tondiarpet, for example.  What is a Bala…

On January 6 2025, the Metropolitan Transport Corporation (MTC) launched the ‘Singara Chennai’ smart card, enabling cashless transactions not only on MTC buses but also on metro trains in Chennai. It can be used in Bengaluru and Delhi too, which accept the National Common Mobility Card (NCMC). In the first phase of the rollout, MTC has partnered with the State Bank of India (SBI) and plans to distribute 50,000 cards free of charge. Within the first 15 days, MTC sold around 11,000 cards. One of the challenges faced by MTC bus conductors and passengers is ensuring the correct change for…

Plastic has been in use for about 120 years, initially invented in 1862 to replace elephant ivory and tortoise shells. The first synthetic plastic, made from cellulose nitrate, was a commercial success. Despite its usefulness, there is a dire need to restrict unnecessary plastic use. Certain types of plastic need to be eliminated altogether. Polyethylene bags, polyethylene terephthalate (PET) bottles, and polystyrene food containers are among the worst offenders. One million plastic bottles are sold worldwide every minute, while 500 billion single-use plastic bags are used every year, and this number is projected to increase. After a single use, many…

In October 2023, Alby John Varghese, a 2013-batch Indian Administrative Service (IAS) officer, took charge as the Managing Director of the Metropolitan Transport Corporation (MTC) in Chennai. His appointment marked a significant shift, as an IAS official had not helmed the government body for over two decades. From implementing an electronic ticketing system that now accounts for 99.5% of transactions, to expanding social welfare schemes like the Vidiyal Payanam Scheme and the Singara Chennai Mobility Card, Alby's tenure has been marked by a strong emphasis on improving efficiency and passenger experience. In an interview with Citizen Matters, Alby offers an…

Ramesh S, a resident of Perambur, stands at his local bus stop, waiting to start his daily commute. A beat-up Metropolitan Transport Corporation (MTC) bus, painted pink at the front and rear, arrives, emitting visible black smoke from its exhaust. The fumes and unpleasant smell make him cough. In 2023-24, the average age of MTC buses was 9.61 years as opposed to the recommended 9 years. With the addition of a few new buses into the fleet in 2024, this improved to 7.56 years, yet the overall situation remains concerning. The new buses still run on fossil fuel and the…