URBAN POOR

In a narrow gully in Thane’s Vartak Nagar, a small home-based unit of a contractor is also the assembly point for the area’s women to gather and take raw materials to make keychains. The contractor weighs and counts the keychain parts before wrapping them in a plastic bag. He notes the quantity in his diary and a small notebook that each woman carries with her. “Kal ka kitna bana (How many did you make yesterday),” the contractor asks each woman, who deposits the previous day’s keychains with him as he again records the quantity they have submitted. The women take…

"I have heard that Adani has taken over redevelopment of Dharavi but we know very little about it. But if we are moved from here, our livelihoods will take a hit," says Vasudev Poonchakarmi, a sanitation worker in Dharavi. The 50-year-old has been living in Shahu Nagar within Dharavi since childhood. His parents grew up in the area, so did his grandparents. Like him, his children are sanitation workers there. The news of Adani Group, owned by Gautam Adani, Asia's richest man, winning the bid to redevelop Asia's largest slum spread over 240 hectares, has seeped into the everyday conversations…

Going over the stories I had worked on over the past year has been a bittersweet experience. While I was happy to be able to write on important issues, the pain of the people I encountered over the course of writing these stories is one I will carry with me for a long time to come. The thing about large cities like Chennai is how many people's struggles are invisibilised, and their lives relegated to the margins. Some of the stories that I penned endeavoured to spotlight the people who have fallen through the cracks in the system. Here is…

Durga has been setting up an all-night tea stall for the last seven to eight years. It was going good until COVID-19 disrupted everything in 2020 and 2021. On any usual night, she stands close to a 24x7 medical shop, piggybacking on its bright florescent light, with a large tea dispenser kept on a plastic stool, and tries to pull in new customers who are either passing by on foot or on their two-wheelers. Her husband, Sachin, helps her handle customers during the peak hours—12 am to 2 am. "Sir, chai, cigarette," she repeats in the hope of attracting customers.…

A decade ago, when Shantha, a housemaid applied for her Below Poverty Line (BPL) ration card, she was mired in paperwork. However, the process has now been digitised and made simpler, at least on paper. One should be able to get a BPL card by producing one's Aadhaar card and an income statement issued by the Tehsildar’s office as most of the applicants aren’t part of a regular payroll system. Applications, with relevant documents attached, can be made online only. Although online mode of application, increase in private service providers, and the introduction of government initiatives like Grama One and…

Rajanikanth, a local real estate agent, has been visiting the Indira Canteen, located in Majestic, for a month now. He has been having breakfast and dinner regularly and lunch occasionally at the canteen. The Indira Canteen in Ward 94 in Gandhinagar is located almost equidistant from the city railway station, bus stations, and the metro station. It caters to people from across different socio-economic backgrounds, including drivers and conductors, morning joggers, commuters using different public transport, among others. Many customers are regular patrons of this canteen. There are five employees, who run the canteen, and who perform different roles, such as cashier, server and cleaner. “In…

A room of one's own is considered a basic necessity for a good life. But having one's own space to work, study and rest and a guarantee of privacy are a dream that is seemingly unattainable for many in Chennai. At a time when the city's real estate price seems to be skyrocketing, there are still many families who live in a single room in Chennai, without a proper roof and any ventilation. For these residents, the dream is not to build or buy a big multi-storey house, but merely call a space home where they can stretch their legs…

Are you someone who knocks on the doors of private clinics or large private hospitals even for a fever or minor ailments? Do you know there are government-run Urban Primary Health Centres (UPHC) in Chennai with facilities to treat minor ailments and for the diagnosis of major illnesses? The city's public healthcare infrastructure came under the spotlight during the pandemic as it was at the forefront of fighting the virus. The major government hospitals took in patients while the UPHCs served as points for screening and vaccination. It was only then that a majority of residents came into contact with…

Settling into a cosy corner at home with a mug of hot tea during the rains is the idea of a picture-perfect monsoon for many. However, when we relax indoors enjoying the drizzle, there is often someone out and about ensuring the roads are not inundated, that power lines stay intact, the drains are not clogged, and garbage is not strewn on the streets after a heavy downpour. Chennai's many frontline workers deal with these unenviable tasks even as they are unable to attend to their own needs or that of their families during these situations. With the impact of…

Bengaluru's first Namma Clinic, a freshly painted building being established in Mahalaxmipuram, that will provide free basic health care to the urban poor, is waiting to be inaugurated. The opening could happen anytime this month, no particular date has been set as yet. The plan is to set up 438 Namma Clinics across all the city's 243 wards by the end of December 2022, according to state health minister Dr Sudhakar K. As per the 2022-23 state budget, "In these clinics, the services of detection of non-communicable diseases and of referral for treatment to specialists will be provided". The clinics…