The Greater Bengaluru Authority (GBA) released a draft ward delimitation plan that restructures Bengaluru into five municipal zones—Central, South, East, West, and North. This marks a major shift in how the city will be governed, represented, and serviced. The new boundaries will impact every neighbourhood’s access to civic infrastructure, political representation, and administrative coordination. Oorvani Foundation and Citizen Matters have been tracking this issue for years, and as a part of our flagship programme, Citizen Clinic, we crowdsourced queries and concerns from residents and civic groups. These have been addressed by Vachana V R, Associate Director - Policy, Jana Urban Space…

“I haven’t received a single benefit from the welfare board. Every time I apply, the reason for rejection changes, without any clear explanation. I’m tired of running around,” says Sendhil K, a construction worker from Kolar with 15 years of experience, currently working in Bengaluru. He had applied for scholarship benefits for his two children studying in the city. He also claims he hasn’t received any welfare kits issued by the Board or the COVID-19 relief funds. Now, he says, he’s lost all hope of ever receiving support, including a pension after retirement. Retired construction worker Prabhakaran's experience is no…