What do you think of when you interact with one of the conductors on a Bengaluru Metropolitan Transport Corporation (BMTC) bus? Do you view them merely as people who issue tickets on the bus? Many commuters who travel often by bus probably think of them as people they need to haggle with to get their change back; because of course, our conductors are change making machines! How many of us bother to look at these people as humans like us? Not many of us do - so believes Jayalakshmi, a BMTC bus conductor. A bus ride from Hessarghatta to Kalyanagar,…
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