As I stood in a queue in the town centre in Swansea, Wales (UK) waiting for my bus to arrive, I over heard two women in front of me grumbling angrily about having to speak to some person in Bangalore who actually knew nothing about her TV complaint and she was not sure if anything would finally get done over the weekend. Ooh, typical white metality I thought till I got slammed by the same problem by Airtel.Well I have been ‘Bangalored’ by the Airtel Broadband service in the so called silicon valley of India. I suddenly woke up yesterday…
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