With the operation of southbound buses shifted from Chennai Mofussil Bus Terminus (CMBT) in Koyambedu to Kalaignar Centenary Bus Terminus (KCBT) in Kilambakkam, there is not much clarity about the bus services among commuters. Kavin, who lives in Arumbakkam, was one among those affected by the confusion over transition of the bus stand from Koyambedu to Kilambakkam. He booked a ticket to Dindigul in an Omni bus in January-end and chose the pick-up point as Vadapalani. The bus should have picked him up at the designated stop at 9 pm. At 8 pm, he got a call from the travel…
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