It's been one year since Phase 1 of Chennai Metro became operational over the entire stretch. While ridership numbers over the last five years have been reasonably high, with more than 6 crores using the city's newest form of public transport (3.2 crore in 2019 alone), the Metro continues to be bogged down by some basic issues that have yet to be resolved. The original aim was to carry 7 lakh passengers per day, a target that the Metro will likely take years to hit and build capacity for. One of the primary challenges towards attaining higher ridership numbers will…
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