“Sir, only Rs 10,500/- service charge for Khata and property tax. Quick and reliable service!” said a representative of a broker firm in Akshay Nagar, Begur. The firm facilitated the issuing of Khatas for apartments, while residents of West End Heights, an apartment complex of 1,830 units, were looking to get Khatas. But they decided they had to do something about the blatant corruption in the delivery of Khatas. What followed was a tale of how a group of aware and vocal citizens fought against the system and won, and received their Khata certificates without having to pay any bribes.…
Read moreWe do this for *YOU*
You and every citizen frustrated by potholed roads, air pollution, garbage—in short our broken cities.
Citizen Matters is India’s leading Civic Media Platform. We dig into the “why” and “how” behind issues plaguing our cities and neighbourhoods—and spotlight solutions. But we go further. We focus on citizens driving change and their strategies and bring you a playbook for better cities.
Through Citizen Matters, Open City and other initiatives, we centre the demand for better cities and empower citizens to drive change.
We need your support to continue this work. Your contribution is critical for our survival.
Donate now