Three years back, Chithra Rajan ordered a Dell laptop from a major Indian e-commerce company. There was an ‘offer’ on the laptop - while it usually cost over Rs 40,000, the offer was for Rs 27,000. “The laptop was delivered to my office, and I only opened it when I got home. I was shocked to find that the laptop was not manufactured by Dell at all, but by some unknown company. It also did not have Microsoft OS installed as mentioned in the product description,” Chithra says. When she called the customer care number of the e-commerce company, she…
Read moreWe do this for *YOU*
You and every citizen frustrated by potholed roads, air pollution, garbage—in short our broken cities.
Citizen Matters is India’s leading Civic Media Platform. We dig into the “why” and “how” behind issues plaguing our cities and neighbourhoods—and spotlight solutions. But we go further. We focus on citizens driving change and their strategies and bring you a playbook for better cities.
Through Citizen Matters, Open City and other initiatives, we centre the demand for better cities and empower citizens to drive change.
We need your support to continue this work. Your contribution is critical for our survival.
Donate now