This January, Neha Suri, a Delhi resident, got refund and compensation from the builder who took money from her offering an apartment and never handed it over. Neha had paid Rs 46 lakh to the builder in 2007. The builder had promised to hand over the apartment in 2010, but never did. In 2015, Neha filed a complaint at the National Consumer Redressal Commission. This January, the Commission ordered the builder to refund her Rs 46 lakh along with simple interest of 10% per year on this amount, and litigation costs of Rs 10,000. In another consumer case this April,…
Read moreWe do this for *YOU*
You and every citizen frustrated by potholed roads, air pollution, garbage—in short our broken cities.
Citizen Matters is India’s leading Civic Media Platform. We dig into the “why” and “how” behind issues plaguing our cities and neighbourhoods—and spotlight solutions. But we go further. We focus on citizens driving change and their strategies and bring you a playbook for better cities.
Through Citizen Matters, Open City and other initiatives, we centre the demand for better cities and empower citizens to drive change.
We need your support to continue this work. Your contribution is critical for our survival.
Donate now