CITIZEN JOURNALISM

Our collaborative model enables urban citizens to not just learn but also engage and contribute their insights and learning as citizen journalists. Across cities, there are remarkable initiatives of citizens, not just activists, Resident Welfare Association (RWA) members and lay volunteers becoming "active citizens" - getting involved in various civic projects from rejuvenating lakes to initiating waste segregation to auditing footpath infrastructure. This section documents their experiences, helping these “doers” share learnings and insights and amplifying citizen voice. We are grateful to Rohini Nilekani Philanthropies for part supporting the Civic Changemaking and Citizen Journalism Programme.

In the western suburbs of Mumbai, the Mount Mary and Kane Road areas in Bandra comprise a diverse neighbourhood of 38 high-rise apartments, bungalows, four religious institutions, a school, an orphanage, a hospice, and a women’s hostel. Since 1998, this locality has been actively served by ALM 33 — an Advanced Locality Management unit recognised by the Brihanmumbai Municipal Corporation (BMC) for its proactive resident group, working to improve the quality of life in the area. For years, the BMC did not have a consistent waste management programme in ALM 33. This led to sanitation issues, including overflowing bins, clogged…

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Democracy is more than just the right to vote or stand for office; it’s about empowering citizens to influence the policies and decisions that shape their daily lives. For a government to be truly responsive, citizen engagement must be at the core of the law-making process. In this system, policies should be crafted not only for the people but with the people, reflecting their concerns and aspirations. Public consultations are vital in strengthening democracy by ensuring policies reflect the needs of those they impact. In February 2021, the Brihanmumbai Municipal Corporation (BMC) incorporated feedback from Mumbaikars during the city's annual…

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Bengaluru, India’s tech capital, is known for its pleasant climate. Often, when much of the country struggles with heat, rain brings relief to this city. Last year, Bengaluru received 933.8 mm of rain over the year (IMD data). But rain, while welcome, also unravels a host of problems: flooded roads, traffic chokes, and an often futile scramble for autorickshaws on ride-hailing apps like Uber, Ola and Rapido. Despite their algorithmic promises, these platforms collapse during peak demand, making transport scarce and expensive. A commuter from Indiranagar shares his experience with us: “I needed an auto for just 1.5 km from…

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Bengaluru’s first-ever Climate Action and Resilience Plan (BCAP) was launched on November 27th, 2023. The main objectives of BCAP are to mitigate greenhouse gas emissions from the city and to build adaptation and resilience against climate change hazards collaboratively, leading to inclusive outcomes for Bengaluru’s citizens. To achieve these objectives, BCAP has formulated short-, medium- and long-term strategies and actions in seven key sectors in consultation with all relevant stakeholder agencies.  Here is a critical look at the progress of BCAP since its inception.   Undoubtedly, BCAP is a very well-conceived, comprehensive and ambitious initiative. It sets clear goals, targets, and…

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Housing has become a battleground in Bengaluru, where developers target every profitable corner of the city. The Ejipura EWS housing complex stands as a stark example of this. A site once home to urban poor families, this was violently cleared in 2013-14 following a Karnataka High Court order. The court order resulted in the demolition of the quarters and the subsequent eviction of the occupants. The legality of the eviction and the delay in redevelopment continue to throw up important questions, but equally urgent is a focus on the lives of the evicted families, many of whom moved to Sulikunte…

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In June 2025, Tamil Nadu’s Chief Minister referred to the demolition of ‘Madrasi Camp’ in Delhi as a “humanitarian crisis,” calling for basic amenities, transport support, and dignified resettlement. Yet, across Chennai and Tamil Nadu, evictions and resettlement continue. These actions often deprive marginalised urban communities of their dignity, rights, and safety due to the lack of a strong policy. One recent example that illustrates these contradictions is the forced eviction of families from Anakaputhur to the remote and poorly connected site of Keeraipakkam, where women and children struggle to access work and school. This reflects a wider, ongoing pattern…

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Across urban India, environmental awareness is increasing, and one of the ways people practise their commitment to minimise their environmental footprint is by reducing their plastic waste. In restaurants, where the sale of plastic bottles and free “filtered water” are both ubiquitous, the decision regarding which water to consume contributes to the growing plastic waste among citizens. Opting for filtered water instead of bottled water, which is served free of cost, seems like a win-win choice that is environmentally conscious and safe. However, the actual safety of this free filtered water remains a question. To answer this, Ashoka Trust for…

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Nestled within the sprawling 350-acre built-up township of Hiranandani Estate lies a 2.46-hectare (approximately six acres) gem. The Kavesar Lake, the last remaining “natural” wetland in Thane, is an ancient freshwater body formed naturally due to surface undulations and lies near a saltwater creek.   A single visit to Kavesar Lake is enough to leave one mesmerised by its natural beauty, biodiversity and inexplicable positive energy which soothes the body, calms the mind and uplifts the soul. The villagers who have lived in its vicinity for generations have revered the Kavesar Lake habitat as a ‘Devrai’ (sacred grove). The lake is…

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In the informal settlement of Seemapuri in Delhi, Rihanna sees her mother leave for work early every morning, come back around noon to make and serve food for the family, and then go back to work till 4 pm. “My mother is a waste segregator,” explains Rihanna, and this is her daily routine, come rain, hail or the gruelling sun of a Delhi summer. Many women in Seemapuri are engaged in waste work and have a similar routine.  Settlements such as Seemapuri often lack essentials such as water, electricity, and proper sewerage systems. Inside homes, the kitchen is typically the…

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In the heart of Old Mahabalipuram Road (OMR), a quiet literary movement is taking shape. The Bookworms Club, initiated by the Federation of OMR Residents’ Associations (FOMRRA), has quickly established itself as a hub for book lovers seeking meaningful discussions, book exchanges, and opportunities to engage with local authors. Still in its early stages, the club aims to nurture a disciplined reading culture and help motivate members to reach their reading goals. What began as a gathering of book lovers has now grown into a community dedicated to reducing waste by ensuring books are reused rather than discarded.    Building reading habits …

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