The forgotten commuters of ORR, Hosur and Sarjapur roads

The absence of pedestrian infrastructure is worsened by metro construction, inadequate bus stops, and poorly designed skywalks.

The perception that HSR Layout is as an upmarket neighbourhood has led to public transport infrastructure being ignored in the area. The common notion is that its residents prefer to drive rather than use buses. The reality, however, is quite different. There is a large number of deprived communities who live in areas around HSR layout, such as Mangammanapalya, Parangipalya, Bommanahalli etc.

These communities rely heavily on public transport, which ply on busy roads such as Hosur Road, Outer Ring Road (ORR) and Sarjapur Road. The people here work long hours for a pittance, and commute long distances everyday. Unfortunately, they are the forgotten lot.

Hosur Road, ORR and Sarjapur Road are national and state highways. So, the priority for these roads has been historically for signal-free and fast vehicular movement. Silk Board and Electronic City flyovers on Hosur Road, and Agara flyover on ORR were built with this aim in mind. Ironically though, these roads also have good connectivity when it comes to buses. Hosur Road and Sarjapur Road have frequent buses plying towards the Central Business District (CBD).

Ambulance stuc on the road
Bommanahalli side of Hosur Road: This is what pedestrians have to navigate after coming out of the subway, to get to the bus stop. It is a good 300 to 400 metre walk from the subway to the bus stop. Pic: Uma Mani.

Read more: Navigating pedestrian challenges at Iblur junction: A deep dive into issues and solutions

Footpaths and bus stops in poor condition

Most buses between Banashankari and the IT corridor pass via ORR. Additionally, many inter state and inter city buses ply on these roads. The frequency and connectivity of buses attract significant pedestrian movement on these roads. Despite this, there are no footpaths on Hosur Road, and footpaths on ORR and Sarjapur Road are either missing or are extremely narrow and filled with debris, making it unsuitable for walking.

Despite pedestrian deaths on Hosur Road, there are no improvements to pedestrian safety. Due to metro work, and the sheer volume of traffic, many sections of these roads are barricaded. This has increased the distance pedestrians have to walk on the road. They have to dodge traffic to cross the road or to change buses. Pedestrians are pushed precariously close to fast moving traffic and face unnecessary risks due to lack of decent footpaths.

Compounding the problems further is the ongoing Metro construction, and the locations and conditions of bus stops. Bangalore Metro Rail Corporation Limited (BMRCL) has made no provision for pedestrians in areas where metro work is ongoing and roads are closed.

The bus stop at Iblur junction, in one direction, is in utter shambles – the huge crowd of people have to compete for space with the buses and traffic. In the other direction, buses actually stop on the flyover. There are no proper, assigned bus stops all the way from Iblur to Silk Board, leave alone a bus shelter (except at Agara).

People have to stand on the roads because there are no footpaths. These stops get crowded, particularly during peak hours.

Pedestrians struggle to cross the road
Bommanahalli bus stop: Buses stop on the main road. People have to climb 2 feet over the platform and bar to get on to the service road, followed by waiting for a considerate motorist to allow them to cross the road. Pic: Uma Mani

Silk Board bus stop can be described in one word-chaotic. Buses stop at the signal or right in the middle of the road, and so people have to navigate their way to the side.

At Bommanahalli bus stop on Hosur Road, buses going towards Electronic City stop on the main road. People heading towards HSR Layout and Mangammanpalya have to climb onto the service road, which is almost two feet above the level of the main Hosur Road. After that, they have to wait for motorists, plying on both sides of the service road, to slow down so that they can cross the road to get safely to Mangammanapalya Road.

Bus stop access is barred
Bommanahalli: This line of buses won’t necessarily stop again at the bus stop. So, people have to get off wherever the bus has stopped, and walk over to the next gap in the barricade to get on to the service road. Pic: Uma Mani

Dangerous for pedestrians to cross

Pedestrian crossings are a further challenge. All the roads are extremely wide, and pedestrians have to run to cross the road before the signal changes to green.

Hosur Road does have a subway at Mangammanapalya junction and a skywalk at Rupena Agrahara. However, neither is accessible for the elderly or the disabled due to the nature of its design, location and steepness.

Steep flight of stains in the subway
The flight of stairs in the subway are quite steep. How are the elderly and disabled supposed to climb down and up two flights of stairs to cross the road? This would be difficult for someone carrying any heavy luggages – irrespective of their level of fitness. Pic: Uma Mani
Skywalk at Rupena Agrahara: This skywalk is quite high. There are no elevators/lifts as well. So, it is not an easy climb for the elderly. Pic: Uma Mani 

With the Yellow line coming up on Hosur Road and Blue line on ORR, we clearly see a contradiction of intent. Are these roads meant to prioritise private vehicles or public transport? If the intent is to encourage public transport, why is pedestrian infrastructure so abysmal? The bus stops dotted along these roads are often teeming with people.

Read more: What it takes to get a skywalk in Bengaluru

Make public transport comfortable and accessible

All the buses are full, especially during peak hours. For example, around 9 am, there are often two to three KBS 3A buses at the same time at Silk Board junction, and all of them are usually full. Imagine how many cars and bikes aren’t on this junction because people are in buses. A bus ferrying just 50 to 70 passengers can easily eliminate at least 30 vehicles off the roads because many cars and two wheelers are driven by one person, with no passengers in it. So, one can imagine how many vehicles can be off the roads if people chose to take buses.

traffic below the skywalk
A view from the Rupena Agrahara Skywalk: The state of infrastructure for pedestrians – absolute lack of footpaths and safe, convenient pedestrian crossings. Pic: Uma Mani 

Yet, why are there minimal efforts to improve the safety and comfort levels of the commuters in buses? Should we assume these commuters are silent because they accept what is dished out to them or because they feel helpless and have given up?

Accessibility and safety are the first steps to ensure a successful public transport system, which significantly reduces use of private vehicles.

Neglect of pedestrian access could be because of the false notion that people aren’t using public transport. Also, people are unable to use public transport because of its poor condition. This is a catch-22 situation, which won’t improve unless there is a genuine effort to gain back the public’s confidence to use public transport.

The quality of pedestrian access and public transport should be enhanced and made inclusive to benefit everyone. The need of the hour is to reclaim our roads for pedestrians and for citizens to vocalise their need for a better public transport system.

Also read:


  1. Arijeet Mukherjee says:

    Excellent analysis of the current state of commuters who are taking public transport system out of choice or necessity. I hope through this article the authorities receive a wake up call to bring back the lost glory of the public transport system.

  2. Chandrashekhariah says:

    I travel to Wipro kodathi office on Sarjapur road from JP nagar 6th phase, o need to change 3 buses. There no direct bus from Banashankari bus stop to Kodathi office on Sarjapur road. I need to change the bus at iblur junction and at this junctions there no safety for pedestrian. Also returning to home also really dangerous to get a bus going towards Banashankari at iblur junction.

  3. Kunjukuttan C S says:

    It’s an excellent write-up covering most of the issues. But excellent write-ups don’t solve the problem, they will be ignored as usual. Do we have any practical suggestions about how the situation can be improved? I have read somewhere how some European countries use Design Thinking to solve such issues or eliminate them in the initial design stage itself.

  4. Vijay A M says:

    Very well said. Public in and around HSR have no access to safe public transport. I have been a resident here for 30 years. It was common for us to walk to Bommanahalli for busses.

    In those days it was at least easy to walk as vehicles were less on roads. Today walking on the road is dangerous. Footpaths are missing or occupied by stores.

    The bus stop at 9th Main is the most dangerous. People have to stand in the middle of the road to catch a bus.

    All this has meant that HSR has been converted into a personal vehicle centre than a public transport mecca

  5. Shanta Kundapur says:

    The author has shown the correct picture. You said it the people are helpless and have given up. There are no footpaths added to that we have heaps of garbage, debris and construction materials lining the side of the roads. Why this apathy? I hope the blog will open the eyes of both authorities and the citizens. They fight about non issues like names of metro stations even before the metro itself has started functioning.

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Similar Story

Alternative to Bengaluru’s tunnel roads: Improve public transport, enhance mobility, complete projects

Instead of expensive tunnel roads, Bengaluru needs better mobility, metro, suburban rail and buses. Sustainable mobility is the way forward.

Part 1 of this series looked at the cost, risks and challenges of tunnel roads. Part 2 will focus on the alternatives to tunnel roads, and how they can be implemented.  Improve traffic flow: BMTC, Namma Metro and Suburban Rail Metro to Airport:  Namma Metro is extending its Blue Line to Kempegowda International Airport (KIAL) as part of Phase-2B. This metro line, connecting Kasturinagar to KIAL, is expected to be operational by June 2026. Once completed, it will significantly reduce traffic on the road to the airport. Namma Metro Blue Line to Kempegowda International Airport (KIAL). Graphic: Rajkumar Dugar Suburban…

Similar Story

Tunnel roads will not fix Bengaluru’s traffic problem: Here’s why

The tunnel road planned between Hebbal Flyover and Mekhri Circle will cause disruptions and encourage the use of private vehicles.

In October 2023, Deputy Chief Minister/Bengaluru Development Minister, DK Shivakumar, had announced a 190 kilometre-tunnel road as a solution to ease Bengaluru traffic. In May 2024, the Bruhat Bengaluru Mahanagara Palike (BBMP) announced its initial phase plan to construct an 18 kilometre-tunnel road connecting Hebbal and Central Silk Board. This road will include five entry and exit points for vehicles. A tunnel road is an underground passageway for vehicles to travel through. It provides a direct route through an obstacle, such as a mountain or body of water, which would be otherwise impractical or impossible to traverse through by vehicle.…