Economy

Guarantee: An assurance for the fulfillment of a condition (Merriam Webster Dictionary) A trite and tired cliché, but so true. There are no guarantees in life. A truth brought home starkly and tragically to millions of urban workers, as the country shut down overnight in March 2020 to battle the COVID pandemic. And again earlier this year, as the second wave hit. And now, fearful of another lockdown as wave three of the virus threatens to strike, workers are again wondering if they will be left without any jobs. But the bigger tragedy is that those stark images of migrant…

The new set of Consumer Protection (E-Commerce) Amendment Rules, 2021 released by the Ministry of Consumer Affairs, Food and Public Distribution has raised a storm of protest from other ministries, e-commerce platforms and IT industry trade body Nasscom. Given the huge spurt in e-commerce transactions since the pandemic, especially in the supply of essential goods and services, the new rules aim to protect the interests of consumers using the various e-commerce platforms. India registered a growth in e-com transactions of 36% in 2020, amounting to approximately 80 billion dollars and still counting. The main issue is that e-commerce does not have…

On October 22nd, Citizen Matters hosted a tweet chat with Kaveri Medappa, DeliveryBhoy (an anonymous Twitter handle of a former delivery worker), and Abhishek Sekharan to discuss the issues delivery workers deal with on a daily basis. Kaveri is a researcher at University of Sussex, she is known for her work studying the experiences of delivery workers in Bangalore. DeliveryBhoy is an anonymous food delivery worker who brings focus to poor working conditions of gig workers in the country. Abhishek Sekharan, is a Researcher with Centre for Internet and Society CIS India doing interdisciplinary research on internet and digital technologies…

Among Asia’s largest perishable good markets, the Koyambedu Wholesale Market Complex (KWMC) was in the news last month following reports that traders had dumped unsold stock of vegetables and flowers on the road. Wholesalers pointed to a drop in demand, underlining that apart from other factors, commercial demand from hotels and catering services had dropped by 50 per cent during the pandemic – a figure that is presumably recovering at a slower rate than expected given the volume of wastage. The President of the Koyambedu Market Licensed Merchant’s Association S. Chandran has been quoted saying “We receive the same quantity…

Everyday from 12 am to 3 pm, Mayank* works for Tokree, a grocery delivery app. He then switches to the ubiquitous black-and-orange Swiggy t-shirt, and from 3 pm to 12 am delivers food from restaurants to homes. “For every Tokree delivery, I get paid Rs 35. But with Swiggy, I only get a minimum of Rs 20 per trip,” he says. Mayank is one of the 3+ lakh strong workforce in the country suffering the brunt of low wages and poor working conditions in the food delivery and e-commerce industries. Unable to make ends meet, many of them are switching…

“Bad for shop assistants, good for shoppers. That is the obvious inference from the upheaval in retailing that is leaving shopping malls and high streets…” says The Economist (March 13, 2021). The article goes on to admit that it may be an over-simplification of the crisis in retailing and how consumers will continue to crave for human attention and help when they shop. The bigger question, however, is ‘will retail-linked jobs disappear totally’? Or will they become more complex and nuanced? When the Indian economy opened up in the late 1990s and car brands started flooding the market, one of…

Sushant Jare, a gas cylinder delivery worker in Goregaon, Mumbai, was bedridden in late July for two weeks due to a severely pulled muscle (tendinitis). That is a consequence of his job - lifting gas cylinders, which are about 30 kilos, often over several floors.  “I joined the  gas agency about three months ago, when I left my village to come to the city in hopes of earning a better living to support my newborn child. I dropped out of school in 9th grade, so I couldn’t get any office job, hence I had to resort to physical labour” he…

India’s rapid urbanization has led to a significant rise in informal urban settlements, with over 35% of the country’s urban population occupying them. Characterized by makeshift infrastructure and poor hygiene conditions, these settlements are often the only affordable option for people who also work unsteady, non-contractual jobs. Women in these informal settlements, in particular, play a huge role in protecting the physical and financial health of their families.  Under the shadow of potential eviction and financial struggles, these women are almost always engaged in labour — both paid and unpaid. In many cases, their homes — comprising single rooms for…

Earlier this month, the automaker Ford announced its decision to close manufacturing operations in India, which at present are at Sanand in Gujarat and Maraimalai Nagar in Tamil Nadu. The decision sent what media has portrayed as ‘shockwaves,’ given that the livelihood of several employees is at stake. In Chennai, this will mean around 2,700 permanent employees and a few hundred contract staff will be thrown out of jobs. While that is no doubt regrettable, what cannot be denied is that this was bound to happen sooner or later, given the performance of the company in India. Also, what is…

Tridisha Goswami, a 2021 film school graduate from Deviprasad Goenka Management College, a college in Suburban Mumbai, has now started to apply to social media manager positions at small startups as a way to generate pocket money. All this, thanks to cancellations of film shoots and her having to move to her hometown in Guwahati. Tridisha is one of thousands of young students who graduated in an economy deeply affected by the COVID-19 pandemic. For such students, a grueling battle lies ahead. Many find it hard to find their desired jobs, compelling them to look for work other than their…