GENRE: Explainers

Introducing our new series with Raaghav Ranganathan that deals with common problems faced by citizens and ways to solve them. Each video will address a frequently faced issue and provide step by step solutions to address them. How to file a consumer complaint Have you ever been sold a faulty or broken product? How has your experience been in trying to get a refund? Have you had to approach the consumer court to address your grievance? For many consumers, being saddled with a bad product and cursing their luck is the end of the road. But there are ways to…

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Following the tragic demise of a two-year-old who fell into an unused borewell on October 29th, efforts are underway to document and secure open wells and borewells. To this end, the Metro Water department has called for all Chennai residents to register their open wells and borewells with the authority by November 10th. The exercise, which was announced on November 1st, is also a way for Metro Water to enumerate the number of functioning borewells in the city, for which up-to-date information is not available. How to register your borewell and open well If you are a resident of Chennai…

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Chennai saw 543 registered cases of dengue till October, the highest across all districts in Tamil Nadu in this calendar year. The civic body has promised to undertake more preventive measures such as fumigation and conduct awareness drives to educate citizens on dos and don’ts, to arrest the spread of dengue. Citizens in their individual capacity can be prepared to prevent the spread of the disease by undertaking certain preemptive measures.  Here are a few key pointers from the Kanchi Kamakoti CHILDS Trust Hospital on how dengue spreads, the symptoms, course of treatment and what you can do to avoid…

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With the growth of online marketplaces, and India’s growth as a consumer economy, the government brought into law a new Consumer Protection Bill, 2019, replacing the earlier Consumer Protection Act, 1986. This Bill has been passed by both the Houses of the Parliament and received the President’s assent on August 9, 2019. However, it is to be noted that the said law will come into effect on the date which will be notified by the Central Government. Such notification is yet to be issued and for practical purposes, Consumer Protection Act, 1986 is still in force till a notification enforcing…

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The festive season is all about lights, delicious savories, fun and frolic with family and are much awaited by the people across the country . But amidst the sight and sounds, an unaccounted number of birds and animals scamper. Similar to a human infant or elderly person, they too are unsettled by the wild display of fireworks and shrill or explosive sounds. The helpless animals are distraught in the face of the overall increase of heat in the surroundings, the chemical fumes entering their bodily system and the general melee all around. As though all this was not sufficient cause…

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Deepavali is here. The traffic-congested, pothole-filled streets of Chennai are covered in decorations: string lights adorn the cracker shops, fancy numbers from Kollywood and continuous chants from temples add to the festive fervour. Shopping season is in full swing and firecracker stalls are popping up at street corners. The sounds of the occasional Lakshmi vedi have already begun to startle unwitting passers by as some have begun their celebrations well in advance. In the coming days, the decibels from these crackers will intensify.  However, not all can enjoy the festivities and look forward to Diwali celebrations at the peak with…

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Life in the city is inextricably linked with a range of sounds that we have grown accustomed to. But the threat of noise pollution is among the least acknowledged as we go about our day to day activities. The brunt of growing noise pollution is borne by the delicate ecosystems that make up life in and around the city. From the loss of animals due to noise pollution to the disappearance of an entire species, the impact of noise pollution has been devastating, yet we rarely hear enough about it. How sinister is noise pollution and what can we do…

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