“ஊரத் தெரிஞ்சிகிட்டேன் உலகம் புரிஞ்சிகிட்டேன்” with Raaghav: How to approach consumer courts

by November 8, 2019 Governance
In the first of our new video series, Raaghav Ranganathan tells you how to assert your rights as a consumer and guides you through the process of filing a consumer complaint.

Introducing our new series with Raaghav Ranganathan that deals with common problems faced by citizens and ways to solve them.

Each video will address a frequently faced issue and provide step by step solutions to address them.

How to file a consumer complaint

Have you ever been sold a faulty or broken product? How has your experience been in trying to get a refund? Have you had to approach the consumer court to address your grievance?

For many consumers, being saddled with a bad product and cursing their luck is the end of the road. But there are ways to assert your rights and get a refund or replacement for the product. Raaghav Ranganathan talks you through the steps on what you must do in case your purchase turns out to be faulty, with tips on what you need to do to file a case in the consumer court!

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About Aruna Natarajan

Aruna is a freelance writer and former Associate Editor at Citizen Matters. She has a BA in Economics and a PG Diploma in Journalism. She has also worked in a think-tank on waste management policy and with a non-profit in sport for development. She writes on civic issues, governance, waste, commute and urban policy. She tweets at @aruna_n29.
Read more by Aruna Natarajan

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