Savitha, a resident of Thirumangalam, travels to Guindy every day by Chennai metro. Last December, when Savitha was walking out of the Thirumangalam metro station, she found the floor of the station wet due to the rain. She slipped and fell, and sustained minor injuries as a result. "I did not know if there were any first aid facilities available at the station. Besides, there were no staff at the place where I fell. So, I walked out of the station and went to the nearby medical shop to get some first aid," she says. Similar instances have also been…
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