Road cut damage leaves Thiruvanmiyur road without warranty

Residents of a road in Thiruvanmiyur found through RTI that the road has had to be completely relaid twice in the space of three years due to damage by civic work.

A few months ago, the usually bumpy 4th Main Road in Thiruvanmiyur became completely unnavigable. The road turned much worse than its usual state thanks to the Chennai Metro Water Supply and Sewerage Board’s (CMWSSB) apparent quest to dig up most roads in the city.

Metro water workers removed the entire central section of the road, leaving two narrow strips on either side, seemingly only for very thin men on bicycles to pass.

damaged road in thiruvanmiyur
Road cut work had left a missing strip at the center of the road in Thiruvanmiyur. Pic: Ramiah Ariya

Of these, the left-hand strip had at least 20 manholes. The manholes had been fixed improperly to begin with and each of these manholes has either randomly shot up above the road by many inches or sunk into the road by a few inches.

manhold on thiruvanmiyur road
Manholes along the road are either buried into the road or found a few inches above it. Pic: Ramiah Ariya

As a result of the road cut work carried out by Metro Water, driving through this road requires you to either navigate these manholes or, shift over entirely to the opposite strip. Moving to the opposite side comes with the danger of driving head-on into oncoming traffic.


Read more: Explainer: How are roads in Chennai laid?


Residents’ efforts to repair damaged road in Thiruvanmiyur

I filed an RTI trying to find out the history of this road, and how it got to be this way. The RTI was filed at first to the Corporation Zonal Office in Adyar. This was back in March. Then I appealed. Then appealed again to the State Information Commission and waited.

While the interminable wait for the RTI went on, the road still remained hazardous for residents. 

Residents affected by these issues banded together to initiate a signature campaign in the hopes of catching the attention of the authorities. 

We had two problems to solve:

1. The manholes in one of the narrow strips

2. The central missing section

We presented the representation with thirty-four signatures in the Zonal Office in Adyar.

Much to our delight, within two days, they had the central section repaired. 

But the uneven manholes still remained an issue. When we asked about this through the Namma Chennai App, the Assistant Engineer(AE) for Ward 180 replied that the entire road will be relaid in 2023 under the Nagarpura Saalai Mempaattu Thitam (NSMT) of the Tamilnadu Government. 

The AE said that tender evaluation was ongoing and that when the entire road is relaid, the manhole heights will be rectified.

This reply was on 3rd June 2023. 


Read more: Users of Nookampalayam Road launch petition for improved amenities


RTI reveals information on road in Thiruvanmiyur

Over three months since the reply, the manholes have yet to be fixed. The road has not been relaid under the proposed scheme and residents continue to navigate the dangers on a daily basis.

Worse still, the central section which was repaired just three months ago is now breaking apart.

While we wait without much hope, I received the RTI response on the history of the road, a full four and a half months after the initial filing.

The RTI response had information that the 4th Main Road had been fully re-laid back in 2020, for a cost of around Rs.19 lakhs. The road work had a warranty of five years, except in case of road cuts.

Since the issue now pertains to roadcuts by Metro Water, the warranty for repairs stands void. It now has to be relaid fully a mere three years after it had been last relaid.

Meanwhile, the repair to the road cut is already falling apart. 

Even before the Metrowater road cut in 2023, the uneven manholes had been a fixture on this road. Since the residents had been unaware of the terms of the warranty and do not have documented visual history of the road, we cannot ascertain if 2020 relaying actually held to its warranty conditions until the Metro Water road cuts took place.

With residents impeded from gaining this valuable information and the work already having been shoddily carried out, we will never know the answer to that question.

Also read:

Leave a Reply

Your email address will not be published. Required fields are marked *

Similar Story

India Civic Summit 2026: Citizens, experts, civic leaders unite to drive urban change

In Chennai, diverse groups and civic communities across India participated in workshops and discussions on citizen-led action to transform our cities.

Better societies lead to better economies, said Dr Palanivel Thiaga Rajan, Minister of Information Technology and Digital Services for Tamil Nadu. He was speaking at the India Civic Summit 2026, organised by Oorvani Foundation at IITM Research Park in Chennai, on February 14th.  "The notion of a life with dignity should be the basis for social equity," he said, adding that citizens must not have to struggle for basic needs like drinking water, toilets, or hygiene. Rapid urbanisation has led to a model where announcements happen, but planning takes time, resulting in large-scale projects where execution may suffer, the minister said.…

Similar Story

Mapping Bengaluru’s stormwater drains: A citizen’s audit guide

Citizen-led audits of Bengaluru’s stormwater drains aim to expose accountability gaps and reclaim these neglected lifelines as public commons.

Stormwater drains are not just “invisible infrastructure.” They are the frontline of Bengaluru’s water security. When they fail, lakes die, groundwater gets poisoned, and neighbourhoods flood. Understanding this system is the first step toward reclaiming it, because without citizen awareness, the crisis remains hidden beneath our feet. In an earlier article, we explored how stormwater drains are the frontline of Bengaluru’s water security. Part 2 of the series shows how citizens can take action themselves by learning the typology of drains and conducting audits using simple tools. Accountability gaps in Bengaluru’s stormwater worksOver the years, Bengaluru’s SWD network has been…