When Sumana Narayanan, a Senior Researcher at Citizen Consumer and Civic Action Group (CAG), wanted to obtain a driving licence for a four-wheeler in Chennai in 2003, she had to drive at least 300 metres on the road to pass the driving test. Sumana was asked to drive the car in a narrow street behind the Thiruvanmiyur Regional Transport Office (RTO), stop the car at a traffic signal, turn left and then drive for another 200 metres. "In my parent's generation, they were even tested for parallel parking to get a driving licence in Chennai," she says. Two decades later,…
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