As metro network expands and ridership increases in Bengaluru, crowding at metro stations will be experienced more frequently. This raises concern with regard to safety issues, stressful rides, increased travel time, among other problems. I have been commuting from home to college and back by metro since 2017. Yeshwanthpur metro station, my starting point is always heavily crowded, especially on Mondays and festival days. The metro station gets crowded as many passengers alight at the nearby Yeshwantpur railway junction. The main reason for my running late on most days is the bottleneck caused by the crowds at the ticket/token counters.…
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