Gas cylinder connections: further pitfalls

All cooking gas consumers had to go through the process of submitting documentation for cooking gas cylinder connections, and recently, they were told to check the status of their connections online.

This can be done by by entering the details on this page and clicking ‘Go’.

click here for the link

In case there is any problem, the consumer needs to attend to it in a day or two.

But there can be a further problem even if your status says “OK”. If the people from the gas agency have not visited your home for verification after you submitted the documents, your connection will be blocked and you cannot pay online. This is something that the agencies do not mention at all.

Also, on a regular basis, if you are travelling and have not ordered a gas cylinder for six months, your connection gets locked out and you need to go to the agency with a request letter and a copy of some id proof of the person in whose name the connection is.

So please ensure that the verification has been done by the gas agency, so that you can order the cylinders online.

Also, the simple method of phoning up the gas agency to book cylinders has been replaced by IVRS (Interactive Voice Recording System). Though this is allegedly to streamline the process, it’s actually becoming more difficult. Why do away with the phone ordering, instead of adding to it?

here is the link telling you how to book gas cylinders now

Instead of different telephone numbers for the hundreds of gas agencies, we are now reduced to a single number for the whole of Karnataka, that is, 8970024365.

I do find that these are customer-unfriendly practices by the gas agencies.

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Similar Story

Nature Feature: A dinner invitation

"Will you walk into my parlour?" Said the spider to the fly. "I've spread a carpet of silk and diamonds! Walk in, and don't be shy! Do come along, for I grow thinner... I've LOVE to have you, ahem, for dinner!" Jokes apart, Funnel Web Spiders also called Wolf Spiders, are named because of the funnel-like web they weave...and the second name is given because they are ferocious predators. They build a flat sheet of nonsticky web with a funnel-shaped retreat to one side or occasionally in the middle, depending on the situation and species. The typical hunting mode is…

Similar Story

Theatre Review: “Credit Titles” by Bangalore Little Theatre

It was like a rare alignment of the planets: several factors come together to pull me out of my usual Ranga Shankara ambit for watching a play. I had not been to visit Bangalore International Centre, which opened a while ago in Domlur; Bangalore Little Theatre, as part of their "VP 80" festival, was staging "Credit Titles"; the play, written by Vijay Padaki, whose 80th birthday the festival marks, was based on a story by Vinod Vyasulu, an eminent economist whom I've known for a long time, as our daughters share a cose friendship dating from 1988. And last but…