Call these numbers for auto problems, but call before 6pm

You can call one of RTO's eight zonal numbers if an auto rickshaw driver is causing a problem for you. An inspector will be sent to the spot. This is a trial for the next two weeks.

Joint Transport Commissioner, Richard V D’Souza has issued an order to set up control rooms to register complaints against errant auto drivers in Bengaluru on a trial basis. The trial will last for two weeks starting December 6th, Monday.

The order notes that the complaints against autodrivers have been on the rise and the RTOs have been unable to take action against the auto owners in several cases. In earlier cases of complaints, RTO offficials found out that the autos involved had fake registrations and hence they couldn’t trace the owners. To counter this and ensure swift action, ten control rooms have been set up effective December 6th, across the city. These control rooms will be functional from 9 am to 6 pm till 18th December.

RTOs to call

Central Zone – 25533525
West Zone – 23324388
East zone – 25253726
North Zone – 23376039
South Zone – 26630989
Jnanabharathi – 28602833
Electronic City – 25735522
Yelahanka – 28561525
K R Puram – 25617951
Nelamangala – 27726886

Each control room will have an information officer who will take down the details of the complaint and a vehicle inspector who will visit the spot and take care of the complaint. The RTOs will provide vehicles for these officers to ensure they reach on time. The vehicle inspector can file a police complaint if need be.

RTO’s initiative is partly in response to complaints on Auto Watch, a website where citizens are registering their complains about auto fares, faulty metres and other issues.

Sudha Nair, Project Community manager for Kiirti, which is behind the Auto Watch initiative is however not impressed. She says this initiative won’t work because control room numbers never work. "The control room guys will not have the meter checking devices and the powers to dispose the matter on the spot. Without these there would be delay and the complaints won’t get settled ultimately" she says.

Leave a Reply

Your email address will not be published. Required fields are marked *

Similar Story

Does the Chennai Bus app improve urban mobility? This survey finds out

A CAG study on the efficacy of the Metropolitan Transport Corporation's Chennai Bus app found only 7% commuters use the app regularly.

Smartphones have almost become indispensable in our daily lives. The many mobile apps that we use every day are continuously growing and provide assistance for different purposes, including transportation.  From navigating city streets, hailing a taxi, to booking tickets, smartphone apps are simplifying our commutes in many ways. By offering tools that streamline our journeys, smartphone apps enhance the commuter experience and also play a vital role in alleviating traffic congestion and reducing pollution. They help users find the shortest, cheapest, and least congested routes, making daily travel more efficient. There are an array of popular transportation apps, such Google…

Similar Story

Anger behind the wheel: How to rein in the growing menace of road rage

Traffic congestion coupled with anxiety, peer pressure and a lack of self-awareness has led to an increased number of road rage incidents.

Priyanshu Jain, an MBA student at Mudra Institute of Communications (MICA) in Ahmedabad, tragically lost his life in a road rage incident on November 11th. The 23-year-old was stabbed by Virendrasinh Padheriya, a head constable in the city, following an altercation. Padheriya, who has a criminal past, was later apprehended from Punjab. Priyanshu's family and friends are devastated by his death, and both his hometown of Meerut and citizens in Ahmedabad are demanding justice. A series of protests have been organised, including a silent march, a candlelight vigil, and a peaceful hunger strike. Pranav Jain, his cousin, describes Priyanshu as…