Let us make it quite clear at the outset – we are delighted that the city has a metro rail service in operation, albeit a mere fraction of what ought to have been running by now. Those who use the facility profess to be quite happy with it – it saves time, the stations are clean and Chennai Metro Rail Limited has also organised some kind of last-mile connectivity by pressing into service local auto-rickshaws and taxicabs. But what is of worry, apart from the high fares, is the shoddy workmanship of the stations and the numerous technical glitches that…
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