This is the first of a two part series on why health insurance companies refuse to reimburse treatment cost of mental illness, despite laws and insurance regulator guidelines saying they must treat mental illness on par with any other physical illness. "I bought a health insurance policy from a well-known insurance agency in 2014,” says V Naresh, 73, (name changed on request). “In January 2020, my 39-year-old son, who was diagnosed with a psychiatric illness, was admitted to rehab for 25 days. In March 2020, I put in a claim of around Rs. 2.75 lakh for the treatment, but it…
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