GENRE: LN

A number of recent verdicts from the IV Additional District Consumer Forum in the city is a virtual alert for consumers. The cases range from violation of MRP on goods to damaging household effects during shipping. Vinay Prabhu had bought an Aquaguard Water Purifier (model Inova) on 6 March 2007 from Eureka Forbes ltd. in Benaganahalli, Bangalore. But from the date of purchase the purifier gave him trouble. The purified water was bad and difficult to drink. White and black particles floated inside the water and he immediately complained to the shop. He had to complain several times before they…

Fire broke out in Uphaar Cinema in New Delhi on 13 June 1997, while screening a matinee show of the movie, Border. 59 movie goers lost their lives because the theatre didn't have adequate fire escape facilities. Ten years later, memories of that day still haunt the survivors. Chief Fire Officer and Senior Supervising Officer, Bangalore, N U Erappa says cinemas are supposed to provide four and a half metres of space around the building so that in case of fire, fire trucks would be able to enter the premises and put it out. In many theatres, this area is…

The club culture can be very addictive to most of us who after a hard day's work imagine that instant health and happiness awaits us at the club. They promise to give us untold delights - free access to all clubs, free air tickets to holiday resorts, sites with coconut groves, swimming pools, movie clubs and much more. The reality is shocking. Three disgruntled consumers who were badgered, coaxed and almost forced into becoming members of The Country Club here have had to complain to the consumer forums which have ruled in their favour. Three more approached CREAT, a consumer…

Nagaraj, a Lingarajapuram-based graphic designer and a physically disabled person, would love to visit a mall in the city just like many Bangaloreans do when they have some free time. But he is physically disabled. And as most of the malls in the city do not provide adequate facilities for the disabled, an evening of leisure could become really challenging. Forum Mall (courtesy: Wikimedia) Most malls in Bangalore are not disabled-friendly. Building Bye-Laws 2003 of the Bruhat Bangalore Mahanagara Palike, state that all public and semi-public buildings are obliged to provide certain basic amenities for the benefit of disabled patrons.…

If you were going to buy a residential apartment from a building named 'Radiant Manor' you would quite naturally except to get a perfect home to live in. This is what Venkatesh Narayan Baichwal of Jayanagar had hoped for when he entered into a construction agreement in March 2005 with Radiant Homes (Proprietor, Manohar Karkal). This firm had agreed to construct a residential apartment for him measuring 975 square feet on the second floor of a building named Radiant Manor. The agreement was that the seller would pay Rs.11,97,500 for construction of the apartment inclusive of Rs. One lakh towards…

On 20 September, the III Additional Bangalore Urban District Consumer Disputes Redressal Forum ordered a Bangalore based dentist to pay up Rs.One lakh as compensation to a young student who suffered due to deficient service from the dentist's clinic. M A Shilpa aged twenty, doing her post graduation course in economics and business, in an evening college in Bangalore, went to the Tarana Dental Clinic in Padmanabhanagar, Bangalore, during the first week of June 2006, complaining of pain in her lower right jaw. Dr Archana Hegde, (B.D.S. Esth. Dent.USA) examined her, filled a cavity in her tooth, and prescribed some…

Even as the IT city swells and rips out of its infrastructure, there are small bands of earnest and committed residents that are trying very hard to effect local patch-up jobs. All over the city, colony federations are beginning to take up issues, address concerns and battle for local rights. Citizens’ awareness is rearing its head, even though some may say that it has not made its presence felt in a major way. Any of the local associations is an interesting microcosm of the city’s concerns. Take the relatively new and IT-centric colony of Hosur Sarjapur Road (HSR) Layout, for…

Various apartment blocks that have sprung up in Jayanagar 1st block threaten to destroy the quality of life in the area. Residents in the area have pointed out that they have come up in violation of all building norms and ask the pertinent question whether this was in connivance with the authorities. Building Violations in Jayanagar (pic: Rajeev Yeshwant) The most blatant example of this is the case of the 14-floor apartment building coming up on 1st cross, 1st block near Madhavan Park. Being built by Bysani Developers it is located at a dead end. The approach road is a…

Solid waste management in the city has miles to go before it reaches satisfactory levels. Citizens have realised this and are pitching in with their mite rather than leaving it all to the Bruhat Bengaluru Mahanagara Palike (BBMP). Bangalore generates some 3,000 tonnes of garbage everyday. While some of it is recycled, most of it is just dumped in landfills around the city. These landfills are getting scarce by the day. Effective solid waste management is the need of hour to reduce the amount of garbage generated and ensure a much cleaner city. Manvel Alur in Koramangala is part of…

Three huge healthy trees were razed to pavement level overnight, right outside the Levi’s showroom at 80 Feet Road, Koramangala last week, triggering a whodunit controversy that refuses to rest. A war of words through email has been unleashed between the anguished residents of Koramangala and Levi’s management. While the residents are convinced that Levi’s staffers were involved in getting the trees chopped, Levi’s country head, in her email, outrightly rejected the accusation. “We have absolutely nothing to do with this act of felling – in fact, it had caught us by surprise one morning. We are an extremely responsible…