Consumers

When Heather Ramaswamy, a resident of Bengaluru, decided to construct her house three years ago, rooftop solar PV was the first thing on her mind. Following days of research over the Internet, Heather zeroed in on an American company. Committing to an upfront cost of Rs 4 lakh, Heather got four solar panels installed on her slanting rooftop and thus began her series of never-ending ordeals. “You think that you did something good for the environment till it backfires on you. We got an off-grid unit, which was supposed to meet our power requirements. We had the on-grid system in…

Dear Readers, We have good news and bad news. First, let's get the bad news out of the way: Diwali firecrackers are partially banned. And now for the good news: Diwali firecrackers are partially banned. The Supreme Court gave its ruling just 15 days before Diwali on November 7, in response to a petition on the behalf of three children in September 2015, pleading for a ban on the manufacture and sale of firecrackers to protect their health. In 2016 and 2017, the SC had passed an order with many restrictions on the manufacture and sale of firecrackers in Delhi…

This article is supported by SVP Cities of India Fellowship Why does one need to know the source of vegetables? Given the state of the environment today and the fact that each one of us is a consumer at some level, it has become almost imperative that our concerns grow beyond just our purchase and include the journey of the product before and after we use it. The fear among people seems to be related to heavy metal contamination. Kiran R V, a resident of Rajajinagar, says the vegetables might have been grown using contaminated water, or using sewage as…

This article is supported by SVP Cities of India Fellowship. Feeding a city like Bengaluru, that has 1.25 crore people is a huge challenge, and provides millions of business opportunities as well. The vegetables and fruits grocery business is a major part of this industry. It requires a solid supply chain to supply fruits and vegetables to the city from the surrounding areas and beyond, as they are perishable. There are thousands of vendors selling vegetables across Bengaluru, who set up shop on pavements or small stalls, or use a push cart. For these two couples living in Kammanahalli, the…

It’s the end of a long week. My wife and I decide to relax by eating out, and visit a famed joint in South Bengaluru. We are in for a major disappointment as soon as we land at the joint. There is a long serpentine queue and the waiters are ushering in hungry customers into the waiting room after making them wait for a period of one hour. The crowd at the joint is swelling by the minute and the support staff is really irascible now. This is the scene at most of the old joints in Bengaluru that are…

On June 8, Delhi’s peak electricity demand broke all previous records, hitting a new high of 6,934 megawatt (MW) at 3:28 pm on June 8, which was 6 per cent higher than last year’s peak. This is surprising because even though Delhi crossed the 2017 record four times since June 1, it was not even the hottest day of the season! The earlier record of 6,526 MW was set on June 6, 2017, which was a hotter day than June 8, 2018. In fact, Delhi's peak demand has been consistently higher than that of Mumbai, Kolkata and Chennai taken together during this…

“I have cleared my house of all the plastic bags. I cannot afford to pay Rs 5,000 as fine.” “Madam, they are saying that they will come to check our houses to see if we have plastic. Do you think they will come?” “Everyone on the road is carrying cloth bags today. Who wants to pay fine? ” “Vegetable vendors are telling us to go home and bring a bag. None of them have plastic bags.” “Will it be alright to carry this water bottle? I won’t be caught and fined, right?” The Maharashtra Plastic and Thermocol Products (Manufacture, Usage,…

"Shop till you drop" is no more the smartest or even the kindest idea these days, with the Planet reeling under the mountainous weight of landfills and trash. But shopping is essential, at least for essentials like food and medicines! But when you shop, do you ever check the Maximum Retail Price (MRP) on the food, clothing, medicines or other things that you buy? There could be some real good consumer law violation out there, as a few consumers found out! Gerald Castelino of Mysore had gone to a liquor shop called True Spirits 2 in Kuvempunagar, Mysore where he…

The results of the pan-India waste and brand audit was revealed by the Global Alliance for Incinerator Alternatives (GAIA) Asia Pacific in New Delhi on the eve of World Environment Day. The findings from the audit are based on samples gathered from 15 cities with the help of partner organisations. While a detailed report is due in a few weeks, the abridged version provides a concise view of the results and the recommendations put forth based on them. As per the report, the top most polluting international brands across India are: PepsiCo, with over 20 products in the food and…

The beauty business is like a slinky sorceress who ruthlessly exploits every weak spot in our armour, to make us spend recklessly. This business grabs us with all those advertisements telling us what we should want or need – it could be the lips of Angelina Jolie or the chesty charm of Salman Khan! A whiter than white face or a pencil slim figure! Luckily the Consumer Protection Act helps people when cheated by the sellers of instant beauty. Dr. Batra's Hair Care became a nightmare for a young prematurely balding Chandigarh boy Harjot Singh, a minor (aged below 18) who…