Shetty (name changed), manager at a Bengaluru apartment, dreaded the RWA meeting where he had to get members’ approval for common area electricity bills. RWA members invariably questioned him on the huge bill amounts, but he was unable to justify the bills or identify measures for saving. The association was also unable to take concerted action, mainly because of the lack of data. Usually the association ended up taking ad hoc steps like installing LED lights, and brushes the issue aside. But the problem is revisited every year, with the same results. Upto a quarter of maintenance charges is for…
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