Articles by Navya P K

It was in 1997 that Bangalore city corporation issued the first municipal bond in India, backed by a state government guarantee. The next year, Ahmedabad issued bonds worth Rs 100 crore, without government guarantee. But the momentum didn’t pick up - bonds worth only about Rs 1500 cr have been issued overall since then, and there have been no issues in the more recent years. Last June, however, Pune Municipal Corporation (PMC) became the first city to issue bonds after a long gap. Bonds worth Rs 200 cr were issue to fund PMC’s 24X7 water supply project. Then again, in…

In Part 1 of this series, Citizen Matters had talked about carpooling startups in various cities and how people are availing these facilities. Despite the emergence of a number of players in the field, however, there are various challenges that these companies are grappling with. The biggest challenge carpooling entrepreneurs face is that the concept itself is not yet so popular in India. Concerns about privacy and security are common, so is the general feeling of discomfort in travelling in a stranger’s car. Hence a large part of these entrepreneur’s efforts are invested in popularising the concept and getting the support of…

Last month, government bus drivers in Tamil Nadu struck work for over a week, throwing the cities’ commute scenario into chaos. The issue: long-standing demands over a wage hike. The bus drivers in the state have been demanding pay scales in compliance with the 7th Central Pay Commission (CPC) recommendations, approved by the central government in June 2016. Currently, in Chennai Metropolitan Transport Corporation (MTC), the basic salary of permanent drivers starts from Rs 17,700. This is according to a settlement that the MTC reached with some trade unions on January 4th. However, major trade unions including the DMK-backed Labour…

A few months back, Baiju P V, who owns a Vodafone postpaid connection, noticed that his monthly phone bill included charges for Value Added Services (VAS). “The charge was Rs 250 plus GST. I had neither requested any VAS, nor got any message informing me that VAS had been activated,” Baiju says. As per regulations of TRAI (Telecom Regulatory Authority of India), VAS - which includes caller tunes, live streaming etc - can be activated only with the double consent (explained below) of the subscriber. Baiju called Vodafone customer care and got the bill revised. But he was charged for…

Pavithra Sudhakar, a Hyderabad resident, used to spend about an hour travelling to her office daily. A senior software engineer in Wipro, she had to travel the 12 kms to office by cab or auto. Then, a year back, she started using the carpooling app sRide. “I tried it after getting emails from my company (sRide has a tie-up with Wipro). Since then I have been using carpooling to go to office and back, daily. My travel time is only 40 minutes now,” she says. For Pavithra, this time saving is the biggest advantage of carpooling. “The person driving the…

Three years back, Chithra Rajan ordered a Dell laptop from a major Indian e-commerce company. There was an ‘offer’ on the laptop - while it usually cost over Rs 40,000, the offer was for Rs 27,000. “The laptop was delivered to my office, and I only opened it when I got home. I was shocked to find that the laptop was not manufactured by Dell at all, but by some unknown company. It also did not have Microsoft OS installed as mentioned in the product description,” Chithra says. When she called the customer care number of the e-commerce company, she…

Smart Cities Mission (SCM), an exclusive initiative of the Modi government, has got much attention because of its promise to dramatically transform cities. SCM was launched in 2015, aiming to develop 100 cities in the country as ‘smart cities’. The cities are selected based on their current development status and their project proposals. The chosen cities get funding of Rs 500 cr each from the central government and the respective state governments. They have to secure the rest of the funds through municipal bonds, PPP projects etc. This implies that citizens will have to pay user charges for many of…

Once again it’s that time of the year when we are most prone to looking back and ahead at the same time. Taking stock of the year’s discourse on urbanisation in India, it is evident that some issues have consistently dominated the narrative and been on top of the minds of urban citizens in 2017. These are also issues that we need to sustain focus upon as we move into the new year, since they will continue to play an important role in determining the dynamics and direction of development in the country, and in particular in its cities. As…

It has been just over a week since Mumbai was lashed by the highest 24-hour December rain in a decade due to cyclone Ockhi. Temperatures dropped sharply, schools were shut, and companies issued advisories to employees. But when such a disaster strikes the city, the most vulnerable are invariably its homeless. Brijesh Arya, an activist working with the homeless in Mumbai, mentions many cases from Mumbai’s monsoon floods this year. One is the case of Anju Kharwa, who held her child on her shoulders for as long as the floods raged. The flood that lasted nearly two days had caused…

Bengaluru Metro Rail Corporation’s survey for Cantonment metro station has created panic among the residents of Maangalya apartments in Benson Town. In part 1 of this story, Citizen Matters had reported that the mid-tunnel shaft between Cantonment and Pottery Town stations will come up at Maangalya apartment site, if Cantonment metro station is built at its original location as per the Detailed Project Report (DPR). The shaft is needed because the length of this stretch would be above 1.5 kms. The DPR had mentioned a specific location for the metro station — right opposite Cantonment railway station’s main entrance, under…