Articles by Navya P K

This article is supported by SVP Cities of India Fellowship When Shobha Suryanarayan, a volunteer with Acharyas for a Better Community (ABC), first approached Vijayanagar Lower Primary School in Whitefield, the students could barely string together a sentence in English. The school had over 50 children from classes 1 to 5, but there was only one teacher and a headmistress (HM) to teach all of them. Children in classes 1, 2 and 3 would sit together; they were taught by the HM once she finished her official work. Children in classes 4 and 5 would sit together, and were taught…

This article is supported by SVP Cities of India Fellowship “My children go to a private school Madam, it is close to home, they learn English and mathematics”, says Selvi with a big smile on her face. Selvi, a Marathahalli-based domestic worker, like many others from low income households in Bangalore, finds private schools a better choice for her child. Research has often pointed out that there is not much difference in the learning outcomes of children in government schools and in private schools. Yet in Bengaluru, like many urban centres in the country, children across income groups are flocking…

Bhubaneswar municipal corporation has been razing down dozens of land encroachments ahead of the Hockey World Cup to be held there in November 2018. About 250 families living in slums around Kalinga stadium where the world cup would be held are facing the threat of eviction. Municipal authorities are trying to use police support to do it, but the residents are insisting on proper rehabilitation before eviction. The land freed after all evictions will be used to create a land bank for development projects, say municipal authorities. As per a recent report ‘Forced evictions in India in 2017’ by the…

It was in 1997 that Bangalore city corporation issued the first municipal bond in India, backed by a state government guarantee. The next year, Ahmedabad issued bonds worth Rs 100 crore, without government guarantee. But the momentum didn’t pick up - bonds worth only about Rs 1500 cr have been issued overall since then, and there have been no issues in the more recent years. Last June, however, Pune Municipal Corporation (PMC) became the first city to issue bonds after a long gap. Bonds worth Rs 200 cr were issue to fund PMC’s 24X7 water supply project. Then again, in…

In Part 1 of this series, Citizen Matters had talked about carpooling startups in various cities and how people are availing these facilities. Despite the emergence of a number of players in the field, however, there are various challenges that these companies are grappling with. The biggest challenge carpooling entrepreneurs face is that the concept itself is not yet so popular in India. Concerns about privacy and security are common, so is the general feeling of discomfort in travelling in a stranger’s car. Hence a large part of these entrepreneur’s efforts are invested in popularising the concept and getting the support of…

Last month, government bus drivers in Tamil Nadu struck work for over a week, throwing the cities’ commute scenario into chaos. The issue: long-standing demands over a wage hike. The bus drivers in the state have been demanding pay scales in compliance with the 7th Central Pay Commission (CPC) recommendations, approved by the central government in June 2016. Currently, in Chennai Metropolitan Transport Corporation (MTC), the basic salary of permanent drivers starts from Rs 17,700. This is according to a settlement that the MTC reached with some trade unions on January 4th. However, major trade unions including the DMK-backed Labour…

A few months back, Baiju P V, who owns a Vodafone postpaid connection, noticed that his monthly phone bill included charges for Value Added Services (VAS). “The charge was Rs 250 plus GST. I had neither requested any VAS, nor got any message informing me that VAS had been activated,” Baiju says. As per regulations of TRAI (Telecom Regulatory Authority of India), VAS - which includes caller tunes, live streaming etc - can be activated only with the double consent (explained below) of the subscriber. Baiju called Vodafone customer care and got the bill revised. But he was charged for…

Pavithra Sudhakar, a Hyderabad resident, used to spend about an hour travelling to her office daily. A senior software engineer in Wipro, she had to travel the 12 kms to office by cab or auto. Then, a year back, she started using the carpooling app sRide. “I tried it after getting emails from my company (sRide has a tie-up with Wipro). Since then I have been using carpooling to go to office and back, daily. My travel time is only 40 minutes now,” she says. For Pavithra, this time saving is the biggest advantage of carpooling. “The person driving the…

Three years back, Chithra Rajan ordered a Dell laptop from a major Indian e-commerce company. There was an ‘offer’ on the laptop - while it usually cost over Rs 40,000, the offer was for Rs 27,000. “The laptop was delivered to my office, and I only opened it when I got home. I was shocked to find that the laptop was not manufactured by Dell at all, but by some unknown company. It also did not have Microsoft OS installed as mentioned in the product description,” Chithra says. When she called the customer care number of the e-commerce company, she…

Smart Cities Mission (SCM), an exclusive initiative of the Modi government, has got much attention because of its promise to dramatically transform cities. SCM was launched in 2015, aiming to develop 100 cities in the country as ‘smart cities’. The cities are selected based on their current development status and their project proposals. The chosen cities get funding of Rs 500 cr each from the central government and the respective state governments. They have to secure the rest of the funds through municipal bonds, PPP projects etc. This implies that citizens will have to pay user charges for many of…