Daksha Hathi Citizen Matters

How to use consumer laws against shops selling goods above MRP

June 8, 2018 Daksha Hathi

Nobody can sell anything above Maximum Retail Price (MRP). If they do, they can be sued. Many cases of people who won the MRP battle, explained here.

Beauty products can be cheating, cruel, cancerous

May 18, 2018 Daksha Hathi

You get cheated by untrue promises of beauty products? You can get justice by the courts. But more worrying is the way the products are tested, and what goes into making them.

What my trip to Lodhi Gardens taught me (Photos)

April 27, 2018 Daksha Hathi

The writer pays a visit to the famous Lodhi Gardens in Delhi and returns with lovely memories and a window to how public gardens should be maintained.

Fake health and cosmetic care advertisements you should be wary of

April 23, 2018 Daksha Hathi

No, a pill can’t make you grow taller. The ASCI has banned over a thousand such ads promoting risky medicines, potions, clinics, pills, lotions etc, all with dubious or impossible claims. As a consumer, you should be alert.

How consumer law can help when your travel agent hijacks your holiday

April 4, 2018 Daksha Hathi

From relatively unknown operators to high profile firms, travel agents have been known to bungle or even cheat customers outright. These cases, from Mysore to Kolkata, will tell you what to look out for.

Truant nurses, wrong lab reports: Consumer law can help you

February 15, 2018 Daksha Hathi

Citizen Matters launches a new column, Consumer Caveat, to bring you consumer stories from different cities and alert you to the various risks as a buyer of goods or services. In the first, a look at some cases against health service providers.