Articles by Daksha Hathi

"Shop till you drop" is no more the smartest or even the kindest idea these days, with the Planet reeling under the mountainous weight of landfills and trash. But shopping is essential, at least for essentials like food and medicines! But when you shop, do you ever check the Maximum Retail Price (MRP) on the food, clothing, medicines or other things that you buy? There could be some real good consumer law violation out there, as a few consumers found out! Gerald Castelino of Mysore had gone to a liquor shop called True Spirits 2 in Kuvempunagar, Mysore where he…

The beauty business is like a slinky sorceress who ruthlessly exploits every weak spot in our armour, to make us spend recklessly. This business grabs us with all those advertisements telling us what we should want or need – it could be the lips of Angelina Jolie or the chesty charm of Salman Khan! A whiter than white face or a pencil slim figure! Luckily the Consumer Protection Act helps people when cheated by the sellers of instant beauty. Dr. Batra's Hair Care became a nightmare for a young prematurely balding Chandigarh boy Harjot Singh, a minor (aged below 18) who…

I went to visit Lodhi Gardens in Delhi primarily to see its ancient ruined tombs, rich in history. I was enveloped in their serenity. But then this enchanting garden showcased a whole range of green insights that enriched my own unruly gardening, which is often thwarted by six cats who poke their noses into every garden matter. It also made me realize how much there was for public gardens and green spaces in other cities to learn from the way Lodhi Gardens is maintained and the small, simple, easy chores that it has included in its daily schedule of activities.…

Health shopping today is one of the sure-shot ways of losing not only cash, but also our mind, because quacks have invaded the markets in hordes! They are as huge, unscrupulous and harmful as the creepiest creatures and ghouls crawling out of a Stephen King chiller or a Lord of the Rings movie! Several recent advertisements put out by some of the biggest and the smallest drug companies in India for selling their potions, lotions, clinics, tablets and treatment for all sorts of ailments have been banned by the Advertising Standards Council of India (ASCI), because they violated the Drugs…

Five hopeful Mysorians, had planned a four-day trip to Singapore with Go Holiday Makers in Mysore which arranges national and international trips for consumers. The five consumers, Pushpa Talawar, Radha, Govindaraju, Dasegowda B.S. and Vittal Talawar, had paid up hefty amounts to Sri Bhaskar, owner of the Go Enjoy Holidays, for a package trip. They were promised a wonderful holiday with airport drop and pick up, hotel transport, hotel rooms, breakfast, lunch, dinner etc and they paid up a total of Rs 330,000 to Sri Bhaskar. When they reached Singapore, they were dismayed to find that no one had come…

In the increasingly consumerist world that we live in, not a day goes by when we don’t shop -- whether it is for small things like vegetables, fruits or chocolate, or bigger stuff like cars, refrigerators and phones. And it is quite maddening when the vegetable seller palms off some spoilt cauliflowers on us, or gives us stale fish that even the cat turns up its nose at. Your new refrigerator might stop working in the middle of a very hot day or the stitches of the expensive dress you bought at the mall may come apart in a day’s…

A number of recent verdicts from the IV Additional District Consumer Forum in the city is a virtual alert for consumers. The cases range from violation of MRP on goods to damaging household effects during shipping. Vinay Prabhu had bought an Aquaguard Water Purifier (model Inova) on 6 March 2007 from Eureka Forbes ltd. in Benaganahalli, Bangalore. But from the date of purchase the purifier gave him trouble. The purified water was bad and difficult to drink. White and black particles floated inside the water and he immediately complained to the shop. He had to complain several times before they…

The club culture can be very addictive to most of us who after a hard day's work imagine that instant health and happiness awaits us at the club. They promise to give us untold delights - free access to all clubs, free air tickets to holiday resorts, sites with coconut groves, swimming pools, movie clubs and much more. The reality is shocking. Three disgruntled consumers who were badgered, coaxed and almost forced into becoming members of The Country Club here have had to complain to the consumer forums which have ruled in their favour. Three more approached CREAT, a consumer…

If fools did not go to market, cracked pots and false wares would not be sold. -- Jean Le Malchanceux (in the twelfth century). In India, consumers have had a raw deal in the market place and suffered in the field of health and welfare. Earlier they had recourse to the Monopolies and Restrictive Trade Practices (MRTP) Act. But after The Consumer Protection Act, 1986 came into force, and key amendments took effect in March 2003, consumers have been learning to assert themselves while buying goods and services. As a Bangalorean, what should be the first thing on your shopping…

If you were going to buy a residential apartment from a building named 'Radiant Manor' you would quite naturally except to get a perfect home to live in. This is what Venkatesh Narayan Baichwal of Jayanagar had hoped for when he entered into a construction agreement in March 2005 with Radiant Homes (Proprietor, Manohar Karkal). This firm had agreed to construct a residential apartment for him measuring 975 square feet on the second floor of a building named Radiant Manor. The agreement was that the seller would pay Rs.11,97,500 for construction of the apartment inclusive of Rs. One lakh towards…