Articles by Aliya Mathew

I was recently required to set up a new bank account. The entire process took all of one week and I really didn’t have much to complain about. During that week however, one employee decided to become my self-appointed relationship manager — getting my number off company records and whatsapping me repeatedly after 8 pm at night, with delightful ‘Hi’ texts. Nothing irks me more than a genius who thinks a text that starts and ends with ‘Hi’, makes for a good start to anything. Maybe it was the fact that we were both Malayali and he thought we had…