Bengaluru Aadhaar operators violating privacy

People wanting to register for Aadhaar are not being asked if they want to share their personal information. The box is checked without their consent, finds this Citizen Matters expose.

Citizens enrolling for Aadhaar (UID) card might be unwittingly sharing personal information with third party organisations in the near future. A key step of the enrollment process, is for data operators to ask for consent of the enrollees on whether they would like their personal information to be shared. However, operators are not always asking citizens for this consent. Citizen Matters observed this at the enrollment centre in Jakkasandra Government School, Koramangala.

Srinivas Reddy and Anjali Devi, just after their enrolment.
Pic: Yogaraj S Mudalgi

Apoorva L J, Audit Manager for Wipro which is the enrollment agency, says that the particular centre is new and the inexperienced data operators might have missed out on the steps. He said that he was unaware that this was not being done. "Most centres do it now. We stress this when we visit all centres for inspection. We will rectify this at the Jakkasandra centre," he says.

Srinivas Reddy, 48, a police head constable living in the quarters nearby had been waiting in line along with his wife Anjali Devi from 9 30 in the morning. "Our photograph and biometric collection was completed by 1 pm and went smoothly. We heard that it will be of use in the future so we are getting in done," said Anjali Devi.

Margaret, 32, a resident of Jakkasandra, who had come for the enrollment said that she was unaware that there was a provision for sharing information, let alone asking for her consent. "I don’t really want any of my personal details to be shared with anyone," she said.

Following is an extract from the Resident Enrollment Manual found on the UID website:
Detailed Guidelines for Recording Demographic Data
Section 12. Information sharing Consent (mandatory):

1. Ask Resident‘s consent to whether it is alright with the resident if the information captured is shared with other organisations for the purpose of welfare services including financial services. Select appropriate circle to capture resident‘s response as -Yes/No

The manual states that consent taking is mandatory but remains ambiguous on the whether the organisations are government agencies or private companies. Mails to Nanadan Nilekani, Chairman of Unique Identification Authority of India (UIDAI) and Srikanth Nadhamuni, Head of Technology at UIDAI, did not elicit any response.

If you have enrolled in the last 48 hours and you did not consent for information sharing, you can still get the correction. Please visit the place where you were enrolled with the acknowledgement letter and you can request for a correction. Please note, corrections of details can be made only once.

Comments:

  1. Vinay Sreenivasa says:

    good job yogaraj!

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Similar Story

Greater Bengaluru Governance Bill: Where is Brand Bengaluru vision? And the people’s voice?

The Greater Bengaluru Governance Bill, 2024, tabled at the Karnataka Assembly, has largely bypassed the people. Know more about the draft law.

The Greater Bengaluru Governance Bill, 2024 (GBG) was tabled at the Karnataka Legislative Assembly on July 23rd. It outlines a three-tier structure to govern Bengaluru: A new body called the Greater Bengaluru Authority (GBA) for coordinating and supervising the development of the Greater Bengaluru Area; ward committees as basic units of urban governance and to facilitate community participation; and ten City Corporations in the Greater Bengaluru Area for effective, participatory and responsive governance.  However, the Bill has been criticised by several groups and urban practitioners for being in contravention of the 74th Constitutional Amendment, which decentralises power to lower levels…

Similar Story

Open letter to Deputy CM: Reconsider BBMP’s proposed restructuring

The letter highlights the key concern of the imminent disempowering of BBMP councillors and Bengaluru coming under state control.

Dear Deputy Chief Minister DK Shivakumar, We write to you to express some concerns that Citizens' Action Forum (CAF) and a significant section of the citizenry have regarding the proposed restructuring of the Bruhat Bengaluru Mahanagara Palike (BBMP). At the outset, we do believe that there are positives in the concept. However, there are concerns with the process, a few assumptions made, and the lack of details regarding the implementation of such a major decision. Read more: Will restructuring into 10 zones help BBMP? Our concerns are listed as follows: There is an assumption that the principal problem plaguing BBMP’s…