complaint

  This is my feedback to you on the matter of disconnection of the power supply to my home.   Ms. Surekha called me up from the J P Nagar office of BESCOM and informed me that my bank had dishonoured the ECS payment for August and September, and hence my electricity was cut. She told me that this was also the reason for the lineman demanding the deposit of Rs 1600, and that I should immediately pay  the amount due for electricity charges for  October by cash.    Fearing another disconnection, I went on Monday, 17th Nov and paid…

I emailed Mr Pandey, the MD of BESCOM, as follows: Dear Mr Pandey,  I am a very ordinary consumer, and here are the details about me.  Name: Mrs Deepa Mohan,  Address: xxxxx  Consumer no: xxxx For the past several years,  I  have been using the ECS facility to pay our power bills, and have never once been in arrears. Also, we took the ECS option to prevent our power supply being disconnected, since we travel a lot.  On the 25th of October,  when I was  abroad,  our power supply was disconnected, and five days later, a lineman appeared at our…

I had posted about an unpleasant incident here. I am very happy to say that a concerned citizen activist, Mr S R Venkatram, followed this up, and just now, he sent in this report: "This afternoon I visited Basavanagudi Police station and learnt that the Auto driver was summoned,cautioned and made to sit for the whole day and fined Rs.600. This will act as a deterrant to others as the news spreads. Regarding the behaviour of two police constables, I trust the police Inspector has adviced them suitably. I could not meet the Police Inspector as he was away on…

After getting her car stuck in dug-up areas of Bangalore roads, my friend KV yielded the wheel of her car to me. We were going to visit the Gavi Gangadeshwara Temple in Basavanagudi. What happened as we turned the last blind corner to the temple felt like a sheer accident at the time, but in hindsight, appears to be a deliberately designed racket. An auto driver came too close to me and hit the right-hand-side wing mirror. I was irritated at his driving, but since we were four ladies (my friend K V, her mother, her aunt, another friend, J…

Harish Bhat writes:   I travel to Silk Board almost every other day via Bus and then take an auto to Koramangala. There are at least 4-5 autos parked below the flyover almost all the time. And, I've to haggle with 2 of them (they ask for INR 40-50 for an INR 30 fare distance), before one good guy decides to charge meter fare.   But today was not most of those days. Today, at 1:20 PM I decided to do something about it. There were 7 of them and I went ahead and asked each of them. 4 of them…