For the first time in the history of Mumbai, the Brihanmumbai Electricity Supply and Transport (BEST) Undertaking is facing a huge shortage of buses. Once considered the pride of Mumbai and Asia’s best bus service, and often compared with London, it is now in poor shape. BEST bus passenger figures Back in 2004-05, BEST had 3,400 buses in its fleet and carried 45 lakh passengers every day. Priority was given to feeder routes catering to the nearest railway station, and long distance routes were fewer. Things went downhill from 2010, when the first fare hike happened. Subsequent fare hikes in…
Read moreWe do this for *YOU*
You and every citizen frustrated by potholed roads, air pollution, garbage—in short our broken cities.
Citizen Matters is India’s leading Civic Media Platform. We dig into the “why” and “how” behind issues plaguing our cities and neighbourhoods—and spotlight solutions. But we go further. We focus on citizens driving change and their strategies and bring you a playbook for better cities.
Through Citizen Matters, Open City and other initiatives, we centre the demand for better cities and empower citizens to drive change.
We need your support to continue this work. Your contribution is critical for our survival.
Donate now