An accessible, comfortable and functional bus shelter is an essential part of any urban mass transit system. Chennai's bus shelters routinely fail to meet one or more of these parameters, affecting commuters. From the perspective of the local administration, which is responsible for its management, a good bus shelter is one that has low maintenance requirements and is resistant to any form of vandalism. From the point of view of a commuter, an ideal shelter is one that allows visibility and easy access to the bus, is comfortable and convenient, provides clear information and is safe. Both viewpoints are equally…
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