A red high heel, a tomato, a snake, a burger. Each of these emojis has a distinct meaning for the 'TrainSpotters,' a group of commuters who use instant messenger application, Telegram, to help each other pin down the location of Bengaluru-Hosur trains. Here's how it works: one among the 1,900 plus members types a symbol—the turtle emoji if they are waiting for the Kurla Express, for example— and sends it to the TrainSpotters group chat on Telegram. Either a bot fetches the information from the government-run rail website and posts it to the group, or another person who is…
Read moreWe do this for *YOU*
You and every citizen frustrated by potholed roads, air pollution, garbage—in short our broken cities.
Citizen Matters is India’s leading Civic Media Platform. We dig into the “why” and “how” behind issues plaguing our cities and neighbourhoods—and spotlight solutions. But we go further. We focus on citizens driving change and their strategies and bring you a playbook for better cities.
Through Citizen Matters, Open City and other initiatives, we centre the demand for better cities and empower citizens to drive change.
We need your support to continue this work. Your contribution is critical for our survival.
Donate now